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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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bflynn's profile image
bflynn 
3 years ago

Shawn & team took great care of me during a refinance First time buyer 7 yrs ago to my first refinance im very happy with how consistent the experience was 

user7257540's profile image
user7257540 
3 years ago

We used Shawn and his team when we bought our first home. Needless to say we were very green and nervous. Shawn came highly recommended and was quick to respond to ALL our questions... none to big or to small. So when we decided to refinance it was without question who we wanted to call first. From the moment we called Shawn went to work for us. Got us the best rates and moved the process along to close perfectly, always stoping to make sure he was working to our goal. Working with Shawn and his team will be the easiest part... read more

Business response:

Thank you so much for your fantastic review. We are grateful for your loyalty, thank you for letting us take care of you once again. The two of you are “old pros” now! 

michael mckito's profile image
michael mckito 
3 years ago

Shawn and his team cared that we had a thorough and stress-free experience. If we had a question, one of his team would lead is through the process, making it so simple that even I could understand it. Great team to work with! 

Business response:

Mike, thank you so much for your great review. It was our pleasure to take care of you and Judy during this home purchase, thank you for trusting us. We hope the next chapter in your lives is another great adventure! 

BryanDupriest's profile image
BryanDupriest 
3 years ago

If you want some run of the mill mortgage company with no personal touch or someone who won’t go ABOVE AND BEYOND for you and your family. Shawn is not the guy for you! Shawn knocked our loan out of the park. Previous lender we had literally threw his hands in the air and said oh well nothing I can do, not approved. He didn’t come up with a strategy, talk to me about credit score, give me advice on what to do or anything! Shawn wouldn’t accept this as a result. I had just started a brand new job and my credit wasn’t up to pa... read more

Business response:

Bryan, what an amazing review – thank you so much! We are very glad you gave us the opportunity to help you get into your new home. Make many happy memories in it, we look forward to what the future holds for your family. 

MarkBrown202's profile image
MarkBrown202 
4 years ago

Had to do everything out of state and they were on top of every detail. I never had to follow up with Shawn. His team reached out to me first every time. 

Business response:

Mark, thank you so much for your review! We hope you make lots of delightful memories in your new Texas home. Maybe we can visit next time you are in the area. We wish the best to you and your family. 

Zoltan Lay's profile image
Zoltan Lay 
4 years ago

Everything was very quick smooth and super easy as always with Shawn and his team. They are working with realtor/insurance/title/appraisal company . 

Business response:

Zoltan! Thank you for taking the time to write a review for us. We love working with you and Vivian - we can't wait to team up again for the next one! 

zuser201704170753400's profile image
zuser201704170753400 
4 years ago

Shawn and his team are hands down the best to work with for any home loan! We've used him now twice and will again without a doubt. From start to finish the communication & knowledge he has makes you feel like you're the only 1 he's working with with such personalized service. 

Business response:

Thank you so much for your terrific review. I’m so glad your experience was exceptional once again, your loyalty is a high compliment in itself! We can’t wait to team up again for the next one. 

P & G Stotts's profile image
P & G Stotts 
4 years ago

Shawn and his team at Guaranteed Rate are an absolute JOY to work with... Extremely involved and communicative at every step along the way. Even in-between the steps, cheering you on to ensure your needs are being met at every point. His assistant, Dani is an absolute doll, full of encouragement, providing emotional support through the potential stressers on those deeper levels as well. I will DEFINITELY be recommending this team to anyone I hear might be looking for these services! 

Business response:

Thank you for your heartfelt endorsement, Penny! We've been thankful to have the privilege of being a part of this next chapter in your lives. May the two of you thoroughly enjoy every aspect of your new home. 

gwr7989's profile image
gwr7989 
4 years ago

This was our first home buying experience and was great with Shawn and his team! He explained every step very well and communicated weekly. I didn’t feel we missed anything in the process and was even able to close locally. Would use Shawn again if needed. 

Business response:

Thank you, Glen, for your kind review. We also look forward to teaming up again in the future. Until then, enjoy making memories in your beautiful home! 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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