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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Debbie R.'s profile image
Debbie R. 
4 years ago

Shawn and his team are the best. I first worked with Shawn when I purchased my first home two years ago and I am now working with him to refinance my home. Shawn keeps you updated on all details throughout the loan process and quickly responds back with any questions you have. He is very knowledgeable and communicative. I would highly recommend him. 

Business response:

Thanks for the great review, Debbie! We are so glad you had a great experience once again, and we absolutely appreciate your loyalty. Continue to make amazing memories in your beautiful home. 

EricaB's profile image
EricaB 
4 years ago

Shawn and his team are top notch. They consistently communicate any and all details, are available always for last minute questions and make the loan process as easy as pie. Really, they helped us get our loan process done in time for closing and were on top of every single detail along the way. I felt comfortable, informed and ready to buy a house with Shawn and his team. Don’t delay, reach out today. You won’t be disappointed. 

Business response:

We are so happy for your family’s new home and so glad you had such an incredible experience – thank you! We look forward to your next home buying adventure. Thank you for trusting us to be a part of this one. 

Ben Habern's profile image
Ben Habern 
4 years ago

I cannot express how thankful my wife and I are that we got to work with Shawn and his team on our home purchase. He and his entire team at Guaranteed Rate were fantastic to work with and made the process extremely easy from start to finish. They walked us through the entire process and answered all our questions as first time homebuyers and I could not recommend them enough. If you're looking for the right lender, Shawn and team should be the first people you call! 

Business response:

Ben, that's awesome, thank you! We think you two in your new home is pretty fantastic, too. We can't wait to team up again. 

Matthew Davis's profile image
Matthew Davis 
4 years ago

Shawn Richard and his team made the refinance of my home as simple as I could have hoped for. I was unsure about it in the beginning, Shawn spoke with me several times over the phone and answered all my questions. Once I decided to go forward with it, Shawn and his team went to work and made sure I knew what was happening every step of the way. Even when we were finished with all the paperwork and waiting for the closing, Shawn still called me weekly to check in. I couldn’t have asked for an easier process or a better group ... read more

Business response:

What a gracious review, Matt, thank you! It is our honor to help you accomplish your goal of refinancing. May there be many more years of beautiful memories in your home. 

bhebert209's profile image
bhebert209 
4 years ago

Shawn and his team were great to work with. Extremely knowledgeable and very communicative throughout the process. They got us our dream home and made the process easy, enjoyable, and stress free. We got a crazy good rate and closed in 30 days as well. Highly recommend these folks! 

Business response:

Thank you so much for your recommendation, Brian! We are excited for you and your family in your new home. We can’t wait to work with you again to make even more dreams come true. 

ctbradley120's profile image
ctbradley120 
4 years ago

Shawn and his team made our refinance experience go very smoothly. He was very thorough throughout the entire process. He called weekly to answer any questions we had and to update us on our loan process. I highly recommend Shawn and his team. 

Business response:

Thank you so much, Cameron! It is our privilege to give you and Torey such a smooth experience. You have been fantastic to work with, we can't wait to team up again in the future. 

Marc J's profile image
Marc J 
4 years ago

My wife and I were first time home buyers. I had a ton of questions, and Shawn and team clearly walked me through every step along the way. Shawn was especially knowledgeable, and I felt comfortable and taken care of throughout the process. 

Business response:

Marc, you have been such a joy to work with! Thank you so much for your enthusiastic recommendation. We hope your family is lovin' life in your new home. 

Erin Jacobs's profile image
Erin Jacobs 
4 years ago

Shawn Richard and his team are the most incredible people. They each took the time to carefully explain their part of the closing process. Shawn was available at a moment’s notice to help me run numbers on homes as we proceeded through our house hunt. Any question I had was met with grace and immense knowledge. The team and I have stayed in constant contact to ensure that the buying process was as smooth as possible. I truly cannot recommend Shawn Richard and his team strongly enough! 

Business response:

Erin, that is awesome - thank you so much! We really enjoyed working with you and hope we have the opportunity to work with you again in the future. We hope you and Chris create lots of great memories in your beautiful new home. 

user41490194's profile image
user41490194 
4 years ago

Shawn is awesome. He helped me to get perfect load per my requirements, specially during pandemic times. Everything was explained in detail and understandable. His team members are the best and always available. If you want peace of mind contact Shawn Richard ASAP. 

Business response:

What a great review! Your support is critical to our success - thank you so much. We are very glad you were able to get your new home, even in the middle of a pandemic. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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