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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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bblake51's profile image
bblake51 
4 years ago

Sean did an his team did an outstanding job. Very thorough and professional. All were very friendly and followed through and all communication and commitments. 

Business response:

Brandon, thank you for your kind review. We're grateful to be a part of your Texas adventure. We wish you many blessings as you and Daryl take on the wildlife in Texas and soak up the sun! 

Rodney & Christy Kin's profile image
Rodney & Christy Kin 
4 years ago

Shawn and his team were so amazing! They went above and beyond to make sure we were informed, answered questions, and stepped through each process. No matter the time or day, Shawn replied to texts and emails fast and professionally. The process was smooth and painless. Highly recommend! 

Business response:

We strive to deliver an exceptional experience for everyone we serve, and we are so glad you gave us the opportunity to serve you! Congratulations on your new home. Thank you for taking the time to give your heartfelt review. We wish you both a joyful Christmas and prosperous years to come. 

tdinger9's profile image
tdinger9 
4 years ago

We had some bumps during our process but Shawn got it done. He is very knowledgeable and was able to explain everything in-depth about everything that goes into the loan process. 

Business response:

Tori, thank you for trusting us with helping you purchase your home. May your first Christmas in your new home be extra special! We wish you and Reid all the very best. 

bassin551's profile image
bassin551 
4 years ago

Extremely helpful and professional . i would recommend him to friends and family. his staff is courteous and knowledgeable. Shawn's and his staff were always available and prompt to reply back. 

Business response:

Ernie, thank you for your great review. We are so glad you are safe and sound in Texas! We hope you and your family enjoy many bountiful years on your beautiful new homestead. 

Linda McDonald's profile image
Linda McDonald 
4 years ago

I was very pleased with Shawn Richard and his team. They work well and beyond what I expected. They were always there for us when we needed something. Always got a call back. 

Business response:

Thank you, Linda, for your kind review. We're grateful for the opportunity to help with your new home. May you and Dale create tons of fond memories there! 

Lauren Reyes's profile image
Lauren Reyes 
4 years ago

Who knew that a process so stressful and complicated could turn on to be the opposite when you chose the right team to go with!? So friendly, so knowledgeable, so much communication between the lender and client. I could NOT be more happy with Shawn and his team. 10 out of 10 would recommend them to anyone out there thinking about starting the homebuying process. This first time home buyer is more than impressed! 

Business response:

Lauren, Thank you so much for your thoroughly enthusiastic review! We are so excited for you, and glad you chose to team up with us. You are going to be a terrific homeowner. 

DK Murphy's profile image
DK Murphy 
4 years ago

Shawn and his team are by far the best I have ever dealt with!!! Always proactive and very responsive. I relocated to the DFW area from Austin and found Shawn through my real estate agent. Shawn was extremely knowledgable. He took the time to explain our options, run through the numbers of those options, and get us a great interest rate. The closing date on our new home was about 10 days outside the 30-day lock period and about a week after the closing date on the house we were selling. The cost to put our stuff in storage f... read more

Business response:

Daniel, thank you for your marvelous review! It is a tremendous privilege to be able to have such a positive impact for our clients. We wish you and Courtney the absolute best as you get settled into your new home. 

Frank & Valerie's profile image
Frank & Valerie 
4 years ago

Shawn and his team made our refinance smooth, easy and shaved 8.5 years off our previous loan without raising our monthly payment !! Thanks again Shawn and his team at Guaranteed Rate. 

Business response:

Frank, we are honored to be able to serve you and Valerie again! What a privilege it is to be able to make such a difference in your mortgage, thank you for trusting us. And thank you for your fantastic review! 

byrdeye02's profile image
byrdeye02 
4 years ago

Very creative and knowledgeable lender especially for self employed buyers. His team had us clear to close faster then expected. I highly recommend Shawn and his team for anyone looking for a awesome lender. We'll definitely use him again for further purchases. 

Business response:

Thanks Jimmy - we think you are a super client! We appreciate the opportunity to help you into your amazing new home. We can't wait to team up again on the next one. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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