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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Shane Donahue's profile image
Shane Donahue 
4 years ago

Shawn and his team make the home buying process so simple and easy. This is our second home purchase using Shawn and we’ll always use him going forward as well as refer him to all of our friends. If you’re in the market for a home, Shawn and his team is the best choice you can make :) 

Business response:

Shane, your loyalty speaks volumes - thank you for letting us serve you once again. We're so excited to give the assist in finding the perfect fit for you and Bonnie. Congratulations on your new home! 

traviswkelsey17's profile image
traviswkelsey17 
4 years ago

Can’t say enough about Shawn and his team. The over communication and weekly check ins from Shawn and / or the are something that makes you feel comfortable through the whole process. Not only do they follow up through the process weekly, they check in on you multiple times after everything has been finalized. 

Business response:

Thanks, Travis, for your great recommendation. It is our pleasure to take care of you and give you the best possible experience. We can’t wait to team up with you in the future. Until then, we hope you love your new home as much now as when you first bought it. 

Timothy Deffebaugh's profile image
Timothy Deffebaugh 
4 years ago

Shawn has been amazing to work with. He is very passionate about taking care of his customers and it comes through over the phone in every conversation. He answered all of my questions and shared his advice based on his vast industry experience and everything went smoothly from start to finish. I especially liked that he set clear expectations and the entire team worked around those expectations to ensure we moved things along in a timely manner. You won't regret working with Shawn and his team, I would highly recommend him. 

zuser201403061512342's profile image
zuser201403061512342 
4 years ago

I was referred to Richard's team by my realtor from a few years ago. Richard was engaged, personably, friendly and professional. His team was clear, ready and willing to handle all of my numerous questions. This was a great experience. After doing this kind of thing 8 times before this was BY FAR the best and most enjoyable experience of them all. 

Business response:

Gosh, Dave, thank you for your encouraging review! We are grateful for the opportunity to help you accomplish your goal, and we can't wait to team up again in the future. It is awesome to start off the year saving money! 

jwm0907's profile image
jwm0907 
4 years ago

Great experience. So much easier than I thought it would be and very quick. I will definitely recommend him to anyone that will listen. The whole team was so polite and always returned my calls in a timely manner. I was kept in the loop through each process. 

Business response:

Thank you, Jana, for your lovely review. You are a pleasure to work with, we can't wait to do it again! We are excited you will be able to save bunches - a great way to start a new year. 

Matthew Martinez's profile image
Matthew Martinez 
4 years ago

My first loan with Shawn was roughly 3-years ago and it was awesome experience . This time around Shawn and his team did a fantastic job working though my refinance. Switched from a 30-year to a 15-year, removed PMI and could not be happier. Shawn always answered my questions in record time (and i ask a lot of questions) and in terms I can understand. This is not an easy to understand process and I really appreciated Shawn and his team working me through the process. I have a family member ready to work with Shawn on a refi ... read more

E Vincent's profile image
E Vincent 
4 years ago

This was my first time as a home buyer. I had no idea what to expect but I was overwhelmed by how good he and his team helped and explained every step along the way 

Business response:

Eric, thank you for including us in your home buying journey – and thanks for your kind review. We’re so happy for you and hope you enjoy making memories in your new home for years to come. How nice to get a new home for a new year! 

Barnett Family's profile image
Barnett Family 
4 years ago

We loved working with Shawn and his team! they made our home buying experience seamless. Communication was perfect and they are very thorough and helpful. 

Business response:

Thank you, Barnetts - we loved working with you, too! We appreciate your positivity and joy of life. May Christmas in your new home be truly beautiful. 

eaglepc16's profile image
eaglepc16 
4 years ago

Shawn Richard did our original loan back in 2017. I went back to Shawn about a refi on our current property. Him and his team worked with me to get a great rate and a 15 year loan. He is the man. You can count on his team to help you get what your looking for. Thanks Shawn. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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