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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Sara H.'s profile image
Sara H. 
6 years ago

Shawn and his team were fantastic. Quick to answer phone calls and emails to help guide us through our refinance. They were very professional and made the process smooth and painless. I’d highly recommend using them! 

Teresa's profile image
Teresa 
6 years ago

They made the ease of purchasing my new home so phenomenal. They were very detailed in explaining each step, and was not over bearing, which is a GREAT thing for me. 

The O'Donnell Family's profile image
The O'Donnell Family 
6 years ago

We highly recommend Mr. Shawn Richards from Gateway Mortgage Group. Shawn took a very complex loan to resolution in just days while the other lending company wasted our time in fact we almost lost our deposit. Shawn quickly took the lead and started the process with recommendations. He is an excellent communicator, extremely knowledgeable, meticulous. Best I have ever seen in the mortgage industry. He is not only thorough but also easy to work with and always willing to take the time to discuss any concerns and respond to qu... read more

Business response:

Congratulations again on the new home! We truly appreciated working with you to help you accomplish this goal. It could not have been possible without your trust in us. We look forward to staying in touch and working with you again in the future! 

wblanchard85's profile image
wblanchard85 
6 years ago

My house hunt took nearly 8 months. I never felt ignored or forgotten throughout the process. Gateway always made me feel like my loan was a priority and walked me through every step along the way. Shawn is a true professional. 

Business response:

Congratulations again on the new home Wes! We truly appreciated working with you to help you accomplish this goal. We hope you are enjoying the home and making some great memories! 

Jose's profile image
6 years ago

Shawn and his team were on point with all aspects of my loan. they updated me on a regular basis and assisted with any and all questions or concerns i had in a very timely manner. 

Business response:

Congratulations again on the new home Jose! We truly appreciated working with you to help you accomplish this goal. Enjoy the home and make some fantastic memories my friend! 

Stanley Alexander's profile image
Stanley Alexander 
6 years ago

Was a great and easy process so thankful for this team. They made everything so fast and easy to understand. Also everything is digital so that makes life easier. 

Business response:

Congratulations on the new home Stanley! My team and I appreciated the opportunity to make your home purchase as simple as possible. Thank you for being awesome! 

Mary Canada's profile image
Mary Canada 
6 years ago

Shawn and his team have been so helpful keeping the process simple, quick and easy. He doesn’t mind going the extra mile to explain things and help if you have questions or run into issues! Thank you so much, Shawn! 

Business response:

Thank you so much Mary! Congratulations on your new home! Don't hesitate to reach out with any questions or needs. 

deborahhayes8's profile image
deborahhayes8 
6 years ago

Shawn was incredible to work with! He cheerfully helped us through every step of our mortgage lending process. He was very quick to respond to all of our questions as well. We definitely recommend Shawn and his team. We would consider him an expert in working with clients like us who own their own businesses. 

Business response:

Congrats again Deborah! My team and I really enjoyed working with the two of you to bring everything together. Make some amazing memories in the home! 

Robert Marquardt's profile image
Robert Marquardt 
6 years ago

Shawn did an amazing job working with me to buy a new home in Trophy Club. Even when things got tough with the seller he was dedicated to get the deal done and helped me keep an even keel. I would highly recommend Shawn! 

Business response:

Thank you for the great feedback Robert! We are so excited to help you and Lonnie make the move to Trophy Club. Can't wait to see the new home first hand. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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