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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Brandon & Cayley's profile image
Brandon & Cayley 
7 years ago

Being 1st time homebuyers, we didn’t really know what to expect when purchasing our home. Shawn was AMAZING at explaining absolutely everything about the home buying process. The whole process took less than 30 days and Shawn was in contact daily & available at ANY TIME if we needed him. We were referred to Shawn through our realtor and we’re so thankful! Shawn made the entire process easy and stress free! In the future, we will always turn to Shawn with any current or new mortgage needs! Thank you Shawn! 

Business response:

You guys rock!! Thank you for the feedback. You were a pleasure to work with and we could not be happier for you. Hope the little one is doing well. Thank you and congrats again! 

Johnny Leos's profile image
Johnny Leos 
7 years ago

Working with Shawn Richard was great. He was available at ALL hours & worked hard for me. We encountered a snag or two, but Shawn always kept calm & got us through them together. He is very upfront & transparent. I would highly recommend working with Shawn to anyone. Thank you again Shawn!!! 

Business response:

Thank you so much for the great feedback. We really enjoyed helping the home purchase happen for you. Thank you for all of your hard work to get documentation knocked out quickly. It helped us make the process even better for you. Congrats again! 

OP & SP's profile image
OP & SP 
7 years ago

We contacted Shawn initially in late 2015 for questions. He answered the questions in a fast manner and was patience with us the whole time. We never felt pressured. It took us a while to be ready for a house. It was not until the end 2017 when we decided on a house. We had done must of the leg work up front so the process was a lot faster when it came to closing. It all went smoother than expected. We recently closed and it feels great! 

Business response:

Congratulations again on the new home! We are so glad you had a wonderful experience. Don't hesitate to reach out if there is anything you need. Thank you! 

dustind9's profile image
dustind9 
7 years ago

I had confidence in Shawn from the very first conversation we had. As a first time home buyer, the process of obtaining a loan was daunting. Matt walked me through the process and made sure we had all our ducks in a row long before closing. He and his team made the process as stress-free as possible. Thanks Shawn! 

Business response:

Thank you Dustin for having trust in us. We are so thrilled for you and your family in your new home. Congratulations again. We may have to get together for a poker night soon! 

carroll amber l's profile image
carroll amber l 
7 years ago

Shawn walked us through the whole process. It was easy to buy our home. They have continued to provide support by providing feedback. Sixteen characters left. 

Business response:

Thank you both for entrusting us with such a big milestone in your lives. We could not be happier for you! Congrats again on the new home!! 

zuser20160127185106401's profile image
zuser20160127185106401 
7 years ago

Shawn and his team at gateway mortgage helped us through all the ins and outs of buying a home. They where there to answer any questions we had. They went way up and beyond to help us to be able to own our first home. I would highly recommend to anyone who want to buy or refinance a home. 

Business response:

Thank you so much! We truly appreciate the amazing feedback! Congratulations again! 

rburt10's profile image
rburt10 
7 years ago

I would like to thank you, Mary Hanna and the rest of your team for making this mortgage process so painless and easy. You respond quickly to inquiries and return calls almost instantly. Your team makes me feel that I am your only client when I know I’m one of hundreds. I will gladly recommend you, your team and Gateway Mortgage to anyone I know seeking a mortgage. 

Business response:

Thank you again for allowing us to make your home purchase come to fruition. We truly enjoyed working with you throughout. Congratulations! Hope you are still loving the house. 

krpenn019's profile image
krpenn019 
7 years ago

As first time home buyers, we were a bit lost on the steps and processes throughout our first home buying experience. Shawn and his team were there for us with every question we had regarding paperwork and just general questions about the home buying experience. I seriously do not know how we would have done this without the help of Shawn and his team. 

Business response:

Thank you so much for your kind feedback! It was a pleasure working with you every step of the way. You made a great partner in the process and it takes a village to make sure everything comes together as planned. Congratulations again! 

normanlfb00's profile image
normanlfb00 
7 years ago

Shawn made the process of buying a home a breeze. Preliminary figures where spot on. Excellent communication and professionalism. Now if only moving my cable services were that easy. Highly recommend 

Business response:

Congrats on the new home. We made a great team so no wonder it was easy. I hope the movers I recommended worked very well for you. Thank you! 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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