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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Angel D's profile image
Angel D 
6 years ago

We recently moved to Dallas from Washington and had the pleasure of working with Shawn and his team at gateway mortgage group. Shawn kept us well informed and made the entire process go as smooth as possible. My family and I appreciate his professionalism and communication during the entire process. I would highly recommend Shawn to anyone looking to purchase a home! 

Business response:

Angel, we couldn't be happier for you and Whitney! Thank you for allowing my team the opportunity to help you transition to Texas. Congrats again! 

Catharine Erwin's profile image
Catharine Erwin 
6 years ago

We needed to close quickly before school started and Shawn made it happen. They walk you every step of the way through this process and explain everything. Highly recommend them!!! 5 stars!!!!!!! 

Business response:

Thank you Catherine! It was a pleasure working with you and Derek. Congratulations on the new home! We were thrilled to help you two make the transition into town. 

Ali L.'s profile image
Ali L. 
6 years ago

Shawn Richard and his team at Gateway are fantastic! He came highly recommended from my realtor and now I know why. He carefully listens to his clients, answers any/all questions they may have in a TIMELY manner (usually within a few hours, if not less) and due to his vast experience, can foresee any possible hiccups during the loan process. He predicted how long it would take for my loan to be approved and close on my home and he was right on target--even prior to my application going to the underwriters. It was a very smoo... read more

Business response:

Thank you so much for the kind words Ali! We had an amazing time working with you to help you accomplish this goal. Congrats on the new home and make some awesome memories!! 

A&JVax's profile image
A&JVax 
6 years ago

After a horrifying experience with a previous mortgage team, my husband and I were successfully referred to work with Shawn and his team. He only had a little over 2 weeks before our closing date to work his magic; Shawn assured us that his team would make the process as smooth as humanly possible. Despite a few unforeseen hurdles, Shawn's communication with us remained consistent, punctual, and thorough with information. We clearly understood every step and stage of the home buying process as he explained everything very we... read more

Business response:

We are so happy for the two of you. Thank you for entrusting us with such an important milestone in your lives! It was a pleasure helping you through the process! 

ChandlerAlaniz's profile image
ChandlerAlaniz 
6 years ago

Shawn was very helpful and professional, especially when it came to being a first time homebuyer. He always looked for our best interest in the process. 

Business response:

Thank you for the great feedback Chandler! It was a pleasure working with the two of you to help make your first home purchase a successful one. Congratulations again on the new home!! 

Heather & Joshua's profile image
Heather & Joshua 
6 years ago

Shawn and his team were extremely professional, courteous and just an absolute pleasure to work with. Everything was well coordinated and highly efficient. 

Business response:

Thank you Josh! We truly appreciate your feedback. My team and I really enjoyed working with you throughout the process. We appreciate you allowing us to help you make it happen! 

Steve Campbell's profile image
Steve Campbell 
6 years ago

Shawn gets right down to business so as not to waste time and lose out on a good rate. He's extremely professional and takes the time to explain all the options available - both pros and cons of each. While the uploading of all the documents is a bit time consuming, in the end, it results in a faster process. There are no surprises when working with Shawn. I'll be recommending him to others. 

Business response:

Thank you for the kind words Steve! We appreciate the trust you had in us to make this happen for you. We are thrilled for you and can't thank you enough for choosing my team to take care of you. Congrats again!! 

Happy Camper's profile image
Happy Camper 
6 years ago

My husband and I were prepared to lose out on the house of our dreams after working with 3 other lenders. Shawn and his team got it done! We couldn't be happier, more excited, and content with how "pain-free" the process was with Gateway Mortgage. I will recommend friends, family, and neighbors to work with this team. 

Business response:

Thank you so much for your great feedback! We always strive to make your home purchase an exceptional experience. Congratulations again on the new home. We are here for anything you need. Thank you! 

The Brutsche’s's profile image
The Brutsche’s 
7 years ago

We started off going through a “big box” bank for the mortgage of our new house. The process had been a complete nightmare from the very beginning. A friend highly recommended we call Shawn at Gateway Mortgage. So, we did and from that moment on, the process of purchasing our home went from being a nightmare to being a DREAM! Shawn was extremely knowledgeable and excellent with his communication. He kept us constantly informed throughout the entire process. He was very detailed, professional, ethical and just a really great ... read more

Business response:

Thank you Tony for all of your trust! It takes a village to make a mortgage happen and that includes your time and energy as well. Thank you for helping make our work easier! We are so thrilled for you and your new home. Congrats again. Don't hesitate to reach out should you need anything. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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