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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The least helpful after they sell the car. It takes forever to get your registration.
Omar was friendly and Jasmine very friendly Professional and very informative Resourceful and kind Profesional
Business response:
We're happy to see that Omar and Jasmine both provided you with the quality service that you deserved. We do see you left just a 3-star rating. If you did experience any issues while you were here and you'd like to discuss them further, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I switched dealers from Simi Valley took ardina. Art has treated me amazing. He is a good representative. Always let me know what is wrong with my car. What it needs suggestions on what to do to make? My car run better all in all excellent, amazing. Staff
Business response:
Thank you, David! We’re thrilled to hear about your positive experience with Art and our team. Providing excellent service and support is our priority, and we're glad you're satisfied with your car care. We appreciate your trust in us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Alex Quintanilla is a great customer service. He is very knowledgeable giving fantastic to customers.
Business response:
We're thrilled to hear about your positive experience with Alex. Our team takes pride in providing knowledgeable and fantastic service, and your feedback means a lot to us. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I told him that the car jerks in the rear and it has been doing it since I purchased it two years ago
Very deceptive, not up front about prices. Charged for something I was told I would only pay if I chose not to fix with Honda. Then you guys stoled two pair of sunglasses from my car. Manager never called back for update on any of this
Business response:
Abby, This is extremely discouraging to read. It's important we respect our guests' vehicles and property, which is why we'd like the opportunity to speak with you and learn much more about this. At your earliest convenience, please contact Mellie Morales at (424) 340 9300 Ext 8083 or by email at mmorales@gardenahonda.com. She looks forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I had an excellent experience working with Chris H. at Gardena Honda Service Department. From start to finish, he was professional, friendly, and extremely knowledgeable. He took the time to explain what my car needed, gave honest recommendations, and made sure I understood all my options before any work was done. What stood out most was Chris’s attention to detail and genuine care for customer satisfaction. He diagnosed the problem of my car and gave an honest answer. It’s refreshing to meet someone who clearly takes pride ... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear about your excellent experience with Chris H. His dedication to customer satisfaction and expertise truly make a difference. We look forward to welcoming you back for your next service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
It was quick and easy. The process was simple and the service was friendly Overall it was a good experience and I will return for another service
Business response:
Thank you for your positive feedback, Lindsay! We're thrilled to hear that you had a quick and friendly experience. We look forward to welcoming you back for your next service. Your satisfaction is our priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Your service is great and Art J. Was very patient explaining everything that had to be done in my car so I really appreciate customer service from Honda Dealer thank you so much see you next time .
Business response:
Thank you for the fantastic review! We're thrilled to hear that Art provided you with excellent service and clear explanations. Your appreciation for our team means a lot to us. We can’t wait to see you again next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,387 reviews.
When is Gardena Honda open?
Gardena Honda is open now. It will close at 9:00 p.m.
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