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Gainesville Buick GMC
- Car Dealers
- Gainesville, FL
About this business
End your search for a professional new and used Buick, GMC dealership near Ocala, Florida that will cater to your automotive needs, head to Gainesville Buick GMC today! From incredible car loans and auto financing services to an impressive selection of new and pre-owned vehicles, Gainesville Buick GMC makes shopping for a car simple and convenient. We're conveniently located in Gainesville and are proud to be a trusted auto resource.
Location details
2101 N Main St, Gainesville, FL, 32609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedI would like to share with you the wonderful experience I had last Monday, when I went to this car dealership with two very good friends of mine. One of my friends was looking for an SUV that would have all the bells and whistles, or as they say in this field, a “Fully Loaded” SUV. We spent a good part of the afternoon going to other car dealerships in town, where the service and attention to a new customer wasn’t what you would expect, to be honest it was tiresome and frustrating. However, one salesman at the Chevrolet car ... read more
Business response:
Jason, thank you so much for your AMAZING review! It totally made our day and we will be sure to send it to the staff so they know their efforts are appreciated!
Great service even without an appointment the service was done in less than an hour.
Business response:
Thanks for the awesome review, Paul!
If you want to buy a used vehicle with lots of problems, they are one dealership for you! They sold me a used, high-end SUV that was loaded with rust. They claimed to not know anything about this, but said they did a full inspection of the vehicle prior to putting for sale. How would they have not seen the rust?? Several months later, after investigating the issues, I found out they had had the vehicle for over 8 months on the lot. I was told by another dealership that there was significant rust damage to the frame and other... read more
Business response:
Wayne and Lindsay, thank you for bringing this to our attention. We've sent your remarks on to management and are looking into the situation. We apologize if you didn't have be the best experience with us but appreciate your feedback. Please don't hesitate to reach out via direct message if you have something more you think we should know. Sincerely, Michelle, Customer Relations Specialist
Business response:
Thank you, Sebastian!
NEVER use this dealership, I was in Florida, From Oklahoma, with my family pulling a large 5th wheel RV when the rear differential went out in my 2011 GMC truck. I took it to Gainsville GMC to be checked out. I let them know that I was from out of town and my time frame so that hopefully they could get my truck fixed so I could get my trailer and everyone home. They told me they could and it would be $3800. Then 5 days later when they started the work it went up to $4300.I knew I was being taken advantage of but at that time... read more
Business response:
Michael, we are incredibly upset to read this review and apologize if we failed to deliver exceptional service. From what we understand. Paul Volrath, our service director, tried to contact you and was unable to reach you. Please reach out via direct message if there's something more you would like to share. Sincerely, Michelle, Customer Relations Specialist
Me and my husband went in last Friday to get his truck service. Andrew, was our service rep. After telling Andrew NO 4 times about a services that HE recommend he became rude and short with his. A few days ago I did a survey and I explained myself in the surevey. I received a phone call on Tuesday morning asking about my survey. The caller stated he was the general manger of the Gainesville location. As he continue to asked questions I interrupted him and ask is this "Andrew" and he continue to talk. I told him I wanted to s... read more
I bought my vehicle from this dealership last May. From the beginning the sales associate didn't bring us the vehicle I had come there to see. After we signed the papers (normally, I asked for the carfax and it came back clean) we had to get going because we live 2 hours away and wife was pregnant at the time. After we arrive home the next morning I noticed that the antenna is missing, the mirror had specks of spray paint, and the molding on the passenger door is coming off. I let the sales associate know about this issue, a... read more
Business response:
Tomi, we are very upset to read your review but appreciate the detailed feedback you gave us. We take your comments very seriously and will be forwarding it to management immediately and we can have the GM contact you if that is what you would like. We apologize for what sounds like a very frustrating situation. Sincerely, Michelle, Customer Relations Specialist
The entire staff was very nice and worked well with us to make our purchase as painless as possible. Al Hunter was wonderful to us.
I called 3 separate times asking for a manager to give me a call back because we had received an odd voice mail from someone who wasn’t our salesman nor was he our finance guy. He only gave his “personal” number to call. Two days, 3 calls later and still no manager call back. Poor customer service.
Business response:
Maryann, we apologize for the lack of communication and would be happy to have our manager call you. We have forwarded your message to management and you should be contacted soon. Please don't hesitate to reach out via direct message if there is anything more you need. Sincerely, Michelle, Customer Relations Specialist
Frequently asked questions about Gainesville Buick GMC
How is Gainesville Buick GMC rated?
Gainesville Buick GMC has a 4.1 star rating with 1,631 reviews.
When is Gainesville Buick GMC open?
Gainesville Buick GMC is closed now. It will open at 9:00 a.m.
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