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Gainesville Buick GMC
- Car Dealers
- Gainesville, FL
About this business
End your search for a professional new and used Buick, GMC dealership near Ocala, Florida that will cater to your automotive needs, head to Gainesville Buick GMC today! From incredible car loans and auto financing services to an impressive selection of new and pre-owned vehicles, Gainesville Buick GMC makes shopping for a car simple and convenient. We're conveniently located in Gainesville and are proud to be a trusted auto resource.
Location details
2101 N Main St, Gainesville, FL, 32609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedHave bought our last three vehicles from Gainesville Buick GMC. The experience from finding the vehicle you want ,to purchasing it was simple and no pressure. Our salesman, Jordan Berresford, was super. He worked hard on getting us in the vehicle we wanted at a great price. Jordan stayed with us through the whole process making sure our needs were met. When it comes to the finance department, Mo Matrajt, got us a great interest rate with only fair credit. I wish to thank Jordan and Mo, for a great car buying experience. I hi... read more
Business response:
Craig, thank you very much not only for your amazing review but for your loyalty as well! We truly appreciate it!
DO NOT TAKE YOUR CAR HERE! Took my corvette to get the transmission looked at, get my glove box fixed and a headlight recall. Dealer stated no transmission issue, but engine needed a tune up. The tune up consisted of spark plugs, spark plug wires and flush injectors and charged me $941. Picked my vehicle up after the service a week later. Once getting my car back noticed they left trash in my passenger seat, Didn't reprogram my driver door window, my glove box had not been fixed, and a 2 inch chip in my paint that wasn't the... read more
Business response:
Earl, this is incredibly upsetting to read. If this was your experience with us, we apologize. We will investigate the matter immediately and would always welcome a direct message with any further information. Sincerely, Michelle, Customer Relations Specialist
Business response:
Erica, we always try for a full five stars and would like to know what we could've done better during your visit. Please send us a direct message if you'd like to share your thoughts with us. Sincerely, Michelle, Customer Relations Specialist
Great experience with the best ever salesman Pierce. You won’t be disappointed if you go see him. He makes sure you taken care of. Very polite, helpful and cares about his customers. He follows up after a sale to make sure everything is going OK.
Business response:
Thanks for taking a moment to tell us how Pierce made your visit a great one, Iris!
Ms Kim was very efficient and she always go out of her way, to make sure your experience is as pleasant as possible. Thank you.
Business response:
We are happy to know Ms Kim took great care of you, Barbara! Thanks for the wonderful review.
The service department is a joke. I was told by another swevice cwnter I need upper and lower ball joints, control arm and bushings. I decided to take it to the delearship thinking they would service my vehicle better since it is a late mode GMC. They told me I didn't need bushings but they quoted prices for everything they found, so I let them "fix" my vehicle. I kept hearin the same noise that I originally heard, took it back and they had to dix it due to a manufacturer defect. I had to take my car back a total of 5 times ... read more
Business response:
Sharon, we are sorry if we failed to deliver an exceptional customer service experience and will pass these comments on to management to look into the situation. Please reach out to us via direct message if you have something more you need us to know. Sincerely, Michelle, Customer Relations Specialist
On January 31, 2018 our 88 year old retired veteran father bought a 2016 GMC Acadia from this dealership. First they quoted him a price that was $5000 over the website advertised price. When he asked about the difference they told him they 'forgot' the price. He is now home in Ohio and cannot get plates for the car because there is not a title for the car. A helpful woman at our local county DMV has arranged for 45 day plates until the dealership can locate the title. The problem is, the dealership is doing nothing to find t... read more
Business response:
Sherrie, we apologize for the lapse in communication. Thank you for bringing this to our attention and for providing contact information as well. Please reach out to us directly at mwhidden@morganautogroup.com and we guarantee someone will contact you as soon as possible. Sincerely, Michelle, Customer Relations Specialist
If I could leave a 0 I would! The worst dealership ever. After spending $907 on having my car repaired (since I broke down in Gainesville). I live in another county. The mechanic improperly repaired my car and 2 days later after everything he did almost kill me on my way to work. I had to have it towed to another dealership to have them fix the same issue their mechanic couldn't do. They didn't want to give me a rental. They paid for the repairs at the other dealership. They were the worst dealership ever. I would never do b... read more
Business response:
Joni, we apologize if this was your experience with us. Thank you for bringing this to our attention. We will be certain to forward your comments to management and if there's anything more you'd like us to know, please feel free to reach out to us via direct message. Sincerely, Michelle, Customer Relations Specialist
Frequently asked questions about Gainesville Buick GMC
How is Gainesville Buick GMC rated?
Gainesville Buick GMC has a 4.1 star rating with 1,631 reviews.
When is Gainesville Buick GMC open?
Gainesville Buick GMC is closed now. It will open tomorrow at 9:00 a.m.
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