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Gaiam
- Business Services
- Louisville, CO
About this business
Promote your business to consumers looking for your products
Location details
833 S Boulder Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a yoga mat and bag as a gift a few months ago and the zipper won’t stay closed on the bag. It looks brand new . I have taken very good care of it. I called your customer service only to be told that the best you could do after 30 days is give me a code for 20% off another bag. Really? I already have one that’s defective. Why would I buy another? Very disappointed.
I purchased a brand new office chair that's supposed to have a ball with it and it did not come with the ball and so I have been told that I have to buy one even though it should have came with one they will not help me out at all on this I would not recommend this company to anybody they do not care about customer satisfaction they do not care about keeping customers all they care about is getting money. I paid $70 for this chair and they want me to pay $30 more for a ball that should have came with the chair ridiculous
For a company this size and who market themselves for selling quality products for yoga they DO NOT stand behind them! Just ordered a “no slip” mat towel for hot yoga. After fighting with it sliding and bunching up around my feet for 75 minutes. I corresponded per email with as associate who asked me completely irrelevant questions and then said she couldn’t help and encouraged me to have a good day. I then proceeded to calling the company just to find out they don’t have an exchange policy as they don’t consider this a prod... read more
Please cut ties with Jessica Beil she is a stain on your brand. How can we live a healthy live if people rduse to believe basic science because of uneducated people like her.
RecommendedGreat customer service! I also love my hot yoga mat from them.
I don't do yoga so I don't need to see your add.
Just had your Gaiam massage ball burst in my face and burn me after hearing it up for 2 minutes.
I purchased a Gaiam Pilates Bar Kit from my local Target. The box claims that there are free digital workouts and an exercise guide available on their site. They do not exist.
I ordered over 300$ in merchandise and it was returned to Gaiam because they did not address it correctly. Then I emailed them and they were unhelpful and rude I did get a refund but they have taken no responsibility. I am opening a small business and now I do not feel comfortable ordering from them. So the mistake on their part has cost me more time and money than our small budget would permit ... I WOULD NOT RECOMMEND
Business response:
Hi Brittany, per my email and screenshots to you - we used the address given by the customer - always have, always do and always will. FedEx informed us they were unable to locate the address you provided. We've refunded your whole order due to the incorrect address entered on the order. Have a good day.
Frequently asked questions about Gaiam
How is Gaiam rated?
Gaiam has a 2.4 star rating with 235 reviews.
When is Gaiam open?
Gaiam is closed now. It will open on Monday at 9:00 a.m.
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