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833 S Boulder Rd, Louisville, CO, 80027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I'm very disappointed that I paid for an app that you are now changing to a subscription service. I'm told to press the Restore button but mine does not work. When will you be fixing this for those of you that bought prior to the change?
One star for the same reasons as others have stated above. I loved this app, and then boom! Today I'm hit with a subscription requirement to access an app I've already paid for. Looks like this isn't an issue that's going away quickly for us dedicated users, and so my 5 stars are reduced to 1 :(
Purchased GAIAM's YOGA STUDIO app a month or so ago for my ipad and have used it regularly since then. Suddenly this morning I no longer have access to it UNLESS I sign up for a monthly subscription!!!! I am writing to Apple as it is hard to believe this does not violate a policy related to fair treatment of customers. Terrible decision on the company's part - buyer beware!!!!!
Business response:
Hi Sue, YSA released an update that allows users to restore their previously purchased content. You simply need to press the 'Restore' button in the upper right hand corner. Please let us know if you have tried this. Thank you.
Like so many others I have bought your yoga studio app and am now unable to use it without effectively repurchasing it.
Appalling way to treat your customers in the management of the 'new' yoga studio
Shame on you! Still waiting for my app to restore.
I have used the app for a while for my daily yoga exercise. Now, it asks me for subscription. I thought there was something wrong and tried to restore it with no hope. The other reviews here just explain me that it's the company decision, and I'm disappointed.
I have been using the yoga studio app for years and now all of a sudden you're gonna make it a subscription? I'll be deleting it.
Thieves! You simply cannot sell a product and then take it back . I demand the return of my app !
Business response:
Hi Rebecca, we are working hard to restore content to users. Thank you for your patience as our development team works to fix the issue.
Gaiam has a 2.4 star rating with 235 reviews.
Gaiam is closed now. It will open on Monday at 9:00 a.m.
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