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Frontier Communications Corporation
- Internet Service Providers
- Stamford, CT
About this business
This company offers voice, high-speed internet, satellite video, and wireless internet data access.
Location details
3 High Ridge Park, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst company ever!!!!!!!! No way to talk with a supervisor. Customer service is really really bad unprofessional and take so long. I tried to cancel my service because until today the internet is very slow plus still have the old company router (YES THEY DONT EVEN SEND A NEW ONE) and what was my surprise I have to pay the entire month in advance for a service I didn’t receive what a rip off until today since day one the service was horrible internet very veeeeery slow. Is any way that BBB can do something with that type... read more
I have had them for a little less than a year. I have called about faster speeds due to needing it for my job. They say that I cant get any faster due to where I am located at. They are charging me for a router that I never purchased from them or received from the company but I had got it from a family member that had them at one point. It is the same one that Frontier uses but I feel that it is not right for them to be charging me for something that I have never got from them. The service in my are is always going in and ou... read more
worst company to deal with. waiting on the day the FCC should close them down, and give my area a new phone company
I am writing this for my dad. He has had Frontier for years, lately I know 3 months at least the internet has not been working it comes and goes. Dad has called them numerous times he has been lied to and even hung up on! I’m sorry that is awful customer service!! Then there are times he is on hold forever and gets nowhere and is told it will be roughly 3 weeks before someone can come to his house and fix the issue but we see their trucks all the time. And now they sent him a disconnect notice!! Are you kidding me!!! He shou... read more
My ONT box failed and when i called to explain the urgency of the situation that i was in (internet needed to complete my exam, to turn in my homework, etc.) Frontier told me that the closest day they could send in any one is almost 15 days away. That was outrageously insane. When i called to confront and to disconnect service later that day, Frontier said that i still had to pay 58.98- the monthly payment and they could not refund me any amount since their charge was pro-rated. That was WAY BEYOND UNFAIR. Due to their horri... read more
If I could leave zero stars, I would. Their service is the most unreliable thing I have ever paid for. I have had no phone line for over two months and my internet service goes in and out with he weather. They have sent two tech both who concluded that the problem is theirs and that the issue is a faulty phone line between the house and their dslam. Each time the tech enters an order for a new line to be installed corporate sends a text saying they have tested the issue and the problem has been resolved then they cancel the ... read more
I am not sure that I can say anything new that has not already been said about how incredibly terrible Frontier Communications is as a provider of internet and telephone service. I believe they service areas where people have essentially no other option but to pay for extremely substandard service! They disconnect calls to avoid challenging questions and confrontation. I recently recorded an exchange with someone (clearly in another country) where they could not provide me with an operator number, work order, or any other ve... read more
Insufficient internet security with the provided modem/router and no ability to even buy my own compatible, relevant, current tech equipment. Customer Service ridiculously bad. Long-term customers of no importance.
Service installed on 9/5. Technician insisted on installing service in a particular room that would not be conducive to my needs. I explained this to the technician and requested the service to be installed in another room. The technician explained that he would not be able install services in the particular room as there was not an internet outlet. I allowed the technician to complete the installation but later confirmed with a competitor services could in fact be installed in the room of my preference. I contacted Frontier... read more
Frequently asked questions about Frontier Communications Corporation
How is Frontier Communications Corporation rated?
Frontier Communications Corporation has a 1.1 star rating with 871 reviews.
When is Frontier Communications Corporation open?
Frontier Communications Corporation is closed now. It will open at 9:00 a.m.
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