This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Frontier Communications Corporation
- Internet Service Providers
- Stamford, CT
About this business
This company offers voice, high-speed internet, satellite video, and wireless internet data access.
Location details
3 High Ridge Park, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On 2/5/22 I requested internet service. A Frontier technician came out but said they needed a dropline in order to connect. The dropline was to be provided by a 3rd party vendor. I called weekly both Frontier and the vendor and no one came. Unfortunately, Frontier will start charging once an account is "Active". "Active" does not mean service is provided. Frontier requires an "Active" account in order to come and connect service. After not getting anyone to come to connect my service, I cancelled my account. However, Frontie... read more
AWFUL! They don't even deserve a 1 star. New install scheduled for a 4 hour time slot so rearranged our schedule to be home, no show, no call. No explanation. This is the 2nd time this happened. Absolute joke.
Frontier Internet and phone is a ******* joke We have had their services almost 35 years and our internet has been down now 9 days and when anyone calls the house phone they get a humming noise. I am tired of their excuses!!!!! My husband has medical issues and his drs can't even call him about his upcoming appointments. He can't even call 911 if he was in trouble. Am tired of their customer service people because they all give me a different excuse!!! ***** *** *******
THE WORST. Go with anyone else. After 100 calls, 2 supervisors, etc etc etc…. their idea of “customer service” is to repeat the same lie. “A technician is scheduled for today and will contact you.” Two weeks later, and they still say that. Honestly people do not deal with Frontier if you don’t live in a rural area where it’s your only option. P.S. they don’t care if it’s a “lifeline” phone either.
ABSOLUTELY TERRIBLE and customer service is a joke! I’m actually kind of surprised Frontier communications is still up and running (could just be because some people are settling for their lowest cost internet and such) however, I’ve had it. As a customer for 2 1/2 years, I’ve received no help for general questions I’ve had and services that need done. I’ve talked to multiple employees through the chat on the app, but no one was able to further assist me and I can’t think of anything more pathetic.
On 7/26 Frontier came and installed internet service. At that time the technician put a large hole in our garage ceiling. The technician George advised me that he had contacted his boss regarding this matter. My husband came home and George told him that we should have no problem fixing it ourselves. My husband came in from the garage to tell me what the tech said and we went back out and the George was gone. I contacted Frontier on 3 occasions and was finally put in contact with the damage department which told me I would h... read more
My internet has been down in Marion Illinois for 2months an a half, when I called to explain this, I've ran into rude co-workers an people who acted very unprofessional they even had the nerve to say I lied about the 2 months an a 1/2. first I went in to my local ****** to pay my bill, I had perfect internet services with them after paying for almost 3-4 days an then it completely went out when a storm had hit, I called to explain the situation an they were on me to pay my bill saying that my bill needed to be paid well when... read more
I have been dealing with Frontier for 2 years. We live in a rural area. My service for 2 years goes on and off. They have said a mouse gets in the lines, lightning takes out my phone and internet. I have a black mark on my wall and the wire in the house is hanging off the wall. The phone box is literally laying in a ditch all croaked. They leave us with no internet for weeks at a time. I have been told by employee that does come they are filing bankruptcy. I have had a cable guy come and yell at me and found out he hadn't be... read more
I have been without internet service for almost a month and a date was scheduled for repair two weeks from the time of the repair call. When the date arrived for assistance, it was rescheduled. Now the second date has arrived and still no technician. They offed to take a measly 23.00 off my bill, but here I am with still no internet service. One of the worst companies I think I have ever dealt with.
Frequently asked questions about Frontier Communications Corporation
How is Frontier Communications Corporation rated?
Frontier Communications Corporation has a 1.1 star rating with 871 reviews.
When is Frontier Communications Corporation open?
Frontier Communications Corporation is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com