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Frontier Communications Corporation
- Internet Service Providers
- Stamford, CT
About this business
This company offers voice, high-speed internet, satellite video, and wireless internet data access.
Location details
3 High Ridge Park, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We signed on with Frontier because they were new to our area and the fifer-optic was supposed to be better than cable. No doubt, the product is better but when it is run by a company that is subpar it doesn't matter how good the product is. I work from home and need reliable internet and when they came out it was explained to us that we had time to evaluate and encouraged us to not cancel our existing service while we ran them side by side. They left the cable on the ground and I asked when will that be buried because we had... read more
Frontier Communications is without question, one of the worst companies I have ever had to deal with. The service is terrible. Last summer I had to ahve techs come to the house at least three times. Currently, the phone isn't working. I decided to end them as my service provider. I called customer service and was on hold longer than 30 minutes, only to be disconnected. I called back again and the first customer service rep I spoke with was unable to process my request and had to transfer me, but not before giving me misinfor... read more
VERY unhappy, my city signed a contract where they can put in fiber optic cables and the employees Frontier HIRED are very rude, unhelpful, pretend not to speak English and also damaged our driveway with there heavy equipment. We contacted Frontier about it and initially were pleased with their quick response, however after that they went cold and no one has reached out since about fixing our driveway. I'm sure they won't care to help me because clearly they have 1/5 stars on the BBB but I figured I would give it a shot.
One of your drivers in Irving, TX just slammed on their brakes and then ran me off the road and when I tried to follow them to get their license plate they were screaming and cursing at me. This happened on Airfield Drive and Texan Trail, they were going under the speed limit and break-checking drivers. I will be giving them a formal complaint in any way I can due to the fact that he got away and will continue to be a menace on the road.
Not happy with frontier at all. Constantly jacking up rates with hidden items . They tried hitting me fir a 50 restocking fee after canceling service said it was tos. I did not agree to restocking won't be paying that
My internet goes out and they won't send anyone out to fix for 2 days. I explained to them that I need internet to run my business and need this expedited but the rep did not care. I called ******** and they sent someone out to my home within 2 hours to have me up and running. I then canceled with Frontier and they charged me for an extra month even though my billing is prepaid and an additional $50 fee to cancel. Also they sent me a router when I set up my account 5 years ago that I never asked for and never used. The insta... read more
I'm a 21 year old handicapped single mother, who waited all day today on March 17, 2023 for them to come install new Service at my apartment. I paid them $110 deposit and no one ever showed up. I called severàl times and got the same response they'll be their their just running behind. So once I realized they wasn't çoming I called a d cancelled to get my deposit back they said it would take 3 to 5 business days. Well ******** wants $96 up front . I'm not paying them until I receive my money back from Frontier Communications... read more
Terrible - my business internet has been down for 11 days. and Frontier has NO IDEA when it will be repaired. How can this be legal ? I have called, I have chatted, they keep referring me to their app - which is either useless or not working.
They raise prices every couple months with no warning. Horrific customer services, hold times, install issues and delays. Negative stars are not possible so 1 will have to do.
Frequently asked questions about Frontier Communications Corporation
How is Frontier Communications Corporation rated?
Frontier Communications Corporation has a 1.1 star rating with 871 reviews.
When is Frontier Communications Corporation open?
Frontier Communications Corporation is closed now. It will open on Monday at 9:00 a.m.
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