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Frontier Communications Corporation
- Internet Service Providers
- Stamford, CT
About this business
This company offers voice, high-speed internet, satellite video, and wireless internet data access.
Location details
3 High Ridge Park, Stamford, CT, 06905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 88 year old dad that is going blind and has very bad hearing could not get Frontier to fix his land line. They would set appts ‘s and never show up. This went on for 2 months. Finally we stopped the service and they owed him money. They said they would send out a check in 8-12 weeks. Why so long because they can. No check after 15 weeks. You can’t get anyone on the phone unless you hit new service. I have a confirmation code for the check code given by Vivian. Then another confirmation code from Kevin it will be taken car... read more
Worst company ever for service and customer service ever. Horrible experience. Will never use again
Frontier is the absolute worst. I have had non-stop issues with my internet since 2009. Why don't I change providers? Frontier is the only internet available in my extremely rural area. Right now I have no landline phone or internet, so my cell phone won't work. I have no way to get a hold of anyone and if my family needs me, they cannot contact me directly. This is an ongoing issue. My phone was out from February 27 - March 18. Now, it's out again! I was told someone would be at my house today. When I look on the Frontier A... read more
Somebody needs to step in and do something about this company. I live in an area where Frontier is the ONLY option for internet and we have had consistent issues with the service since we moved in. First of all, they never do anything to upgrade their hardware yet they continue to raise the price for their faulty service. There are times when the router indicates that the internet is on but we are unable to load anything on our phones or computers, even when minimizing use of the internet to one device. Every time we have to... read more
The worst service on earth! US is letting these company get more and more dirtier.... No account for any actions. bill went from 49.99 to 67.99. nothing indicated it would change I have called twice today and waited 1 hour the first time and hung up. now on hold again.
I have been without internet for a week after contacting and opening a ticket and confirming a technician will be out. They closed out my ticket, without my knowledge, the day the technician was suppose to be here and my husband took off half a day to be here and no one showed up. We called again asking what happened with the technician and they stated they closed our ticket because “the issue was resolved” which it had not been. They proceeded to tell us they could not get a technician out to my location again until April 5... read more
I called Frontier to inquire about getting internet service. During the discussion, I asked the sales person how long the price lock would be in effect for the quoted price. She informed me that the price of my service would never change. I told her that I had never heard of such a deal from an internet provider, and that I would like to get that agreement in writing. She said that I would get it after we finished the sign up process. Of course, there was nothing in the terms and conditions that I received about permanent pr... read more
When Frontier Communications first came to our neighborhood, we were excited. Our previous internet provider was not trustworthy as the internet kept going off and on. Our neighborhood switched to Frontier and it was fast just like they said. Then the problems started. The first couple of times, their cable got cut. Then when it was fixed, not all of us got our internet back. When calling tech support, they had us re-boot everything while we were telling them it was not just one household. This has happened again two more ti... read more
Worst company that i have ever dealt with service issues are never taken care of on time. Call center is a nightmare.
Frequently asked questions about Frontier Communications Corporation
How is Frontier Communications Corporation rated?
Frontier Communications Corporation has a 1.1 star rating with 870 reviews.
When is Frontier Communications Corporation open?
Frontier Communications Corporation is open now. It will close at 5:00 p.m.
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