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Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Acura of Bedford Hills Dan in the service department is always very accommodating and helpful. Knowing when to call and make an appointment is confusing.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Owner Great dealership. Not pushy and able to answer all my questions about the vehicle and cost. Able to work the price and trade in to what i believe was a great deal for me. Spent the time to go over everything in the car to ensure I knew how to use of the devices.
Business response:
Michael, thank you again for taking the time to let us know how we did. We hope you have a great day! Take care!
Poor Experience I had a terrible experience and responded to the survey from your service department and met with Steve the service manager. I was in to get my first oil change on my new RDX it had 8,900 miles on it. my Emil said $59.00. When I returned I was told $100. Why I asked why she said safety check and tire rotation. I asked why the tire rotation for a car with 9K miles. She didnt not know and recommended that I also needed 2 air filters, cabin and engine for 130. Which is stupidly agreed to.I went back to see the s... read more
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Fox Acura is a winner Always great polite and clear service. Simply clean, fast, personable, professional service. Good coffee, cookies, popcorn how can you beat it!
Business response:
To say thank you is not enough, James! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Fox Acura again! Best regards, Paul Nielsen, pnielsen@foxmotors.com
Great service Everybody was very nice and explain everything they was doing to my car. The dealer ship was very clean too
Business response:
Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Great car, great dealership. Thank you! Donnie my salesperson was excellent and Robert Bello made the process easy and was a pleasure to deal with. If you need an Acura go see these guys, they'll take care of you.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Great service! Everyone at Acura of Bedford Hills were very helpful and knowledgeable. I would recommend this dealership to all my friends and family. Thank you for the wonderful experience!
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Great assistance from Fox Acura Chris Peterson, Sales Manager Dan Westrate, and Ray in service were all helpful, patient and knowledgeable. The new Acura RDX driving experience sold me from the minute I pulled out of the dealership
Business response:
Hello Paul, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris, Dan, and Ray were there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Paul Nielsen, pnielsen@foxmotors.com
genuine employees The personal attention and genuine desire to put us in the best car for us, specifically the attention of Robert Bello.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 946 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open at 9:00 a.m.
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