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Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
New Car from Acura Daniel did a great job. I told him at the beginning I did NOT want to be contacted, I would call him. Sent me one thank you email and followed my wishes. I would have walked otherwise. He has patiently answered, did not balk when I wanted to put my bike in the car. Great job!
Business response:
Nicholas, we're glad you had such a wonderful experience with Daniel! We hope to be of service to you again in the future. Best wishes, Harper Acura
Service review for my '04 TSX Brought my car in because the front end shakes during breaking and the A/C didn't work. I told them I didn't think it was the breaks as I had them done 3 times before and the problem keeps coming back. They didn't listen and just did a break job anyway. Sure enough just after the 90 day warranty expired, the problem came back! Also, the A/C quit first week I tried to use it! DO NOT RECCOMEND!
Best Buying Experience..... EVER! The knowledge the dealership and the top shelf service was the best I've ever experienced. But what else would you expect it is the Harper family.
Business response:
Edward, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Horrible customer service! I called to inquire about on of their vehicles and one of the manager nicole kampf was extremely unprofessional. telling me there only taking serious car buyers, which I am! I called so I didn't waste anyone's time I live an hour away. Horrible way to speak to someone. Theres more to the story however I wont waste my time.
Business response:
We apologize that your experience at Acura of Bedford Hills was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you.
trh_mt1@yahoo.com Harper Acura of Knoxville came to my rescue when another Acura dealer let me down during a new Acura buying experience. Their staff is friendly and helpful, lead by a sincere general sales manager. Highly recommended.
Harper Acura Exemplary service. Ed even brought the papers out to me at my job because I couldn?t get in to the dealership.
Business response:
Kristin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Harper Acura A very pleasant experience. I didn't feel pressured into buying. The salesman ( Jeremy ) was very good to deal with. The whole process took about 2 hours.
Purchase 2017 ACURA RDX Advance Package Wife and I were shopping for a Certified ACURA RDX or MDX thru Cars.com. We found Harper Acura in Knoxville to have a great selection. We are located 100 miles away but took the trip. Upon arriving at Harper we were immediately greeted by Jeremy Tucker. As we had already pre shopped the site we had a narrow list of the vehicles we wanted to see. Jeremy was so accommodating to us and was patient. We found with his assistance what we wanted rather quickly. Jeremy was great with us in the... read more
Business response:
Samuel, congratulations on your new vehicle! We're glad to hear Jeremy delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!
farmallkid75@hotmail.com We started on Website which was up to date with cars on the lot. Sales person was excellent and explained things in a detailed way. Overall experience great!
Business response:
Hi Glen, thank you for taking the time to leave a review for us at Harper Acura. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 946 reviews.
When is Fox Acura open?
Fox Acura is open now. It will close at 6:00 p.m.
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