This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Would not recommend Very clean facility. Bad customer service in that I was misled on how long I would have to wait for recall repair.
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Nicole Kampf | nkampf@acuraofbedfordhills.com
Great Service Sandy was awesome...made the service needed on my car a breeze. It's always a bonus when someone is patient when you're having an off day. She went the second mile and made sure I was aware of what was going on with the car.
Business response:
Leona - thank you so much for taking the time to review our dealership and the 5-star rating! We're glad you had a pleasant experience in our service department. We look forward to working with you again in the future.
Wonderful Experience Igor and Bob made this a wonderful flawless experience. Everyone at this Acura dealer were nothing but professional and friendly and willing to help in any way possible.
Business response:
Allison - thank you so much for the kind words. We appreciate the 5-star rating and look forward to working with you again in the future.
Great fast service When I came in I was greeted right away and my car was taken in right away. I was offered a place to sit and coffee and everything was done within an hour plus a courtesy car wash. Great service this will remain my car dealership Dan was great
Business response:
Andrea - thank you for taking the time to review our dealership and the 5-star rating! We appreciate it and we're glad that your service appointment went smoothly. We look forward to working with you again in the future!
I Like Everything Friendly, caring, professional. Ray does a great job taking care of my MDX. Jerry does a great job in sales, he always talks to us when we bring our MDX in for service.
Business response:
Thanks for your outstanding review, Dwight! I'm very happy to hear that Ray and Jerry are of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Paul Nielsen, pnielsen@foxmotors.com
Efficient service I felt the Efficiency and politeness of the staffers was excellent. The facility was clean and well organized. I liked the availability of the drinks and snacks
Business response:
We appreciate your marvelous feedback, Susan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Paul Nielsen, pnielsen@foxmotors.com
Awesome service experience! Walter is always very helpful, I came in for an oil change. I received an update very quickly and an inspection discovered air and cabin filters needed replacement. Happy all done in one visit.
Business response:
Bernard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Paul Nielsen, pnielsen@foxmotors.com
Always great service There is a clear explanation of work done. There are budget options if needed (work that should be done now and work that can wait). Car washed. Work done earlier than promised.
Business response:
Amanda, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Paul Nielsen, pnielsen@foxmotors.com
Excellent new car buying experience Responsivenss and product knowledge of our Sales Person Al Makaj made the new car purchase very pleasant. Excellent knowledge of the product
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Nicole Kampf | nkampf@acuraofbedfordhills.com
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 946 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com