This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
At Fox Motors, we've found going the extra mile helps our customers go the extra thousands. So we do everything we can to build long-term relationships. We give back to the communities we're a part of, and we treat others the way we'd like to be treated - because the golden rule in life can also rule in business.
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fox Acura Service is Terrific Smiley Adam makes you feel welcome at Fox Acura. He is efficient, friendly and professional. He makes Fox Acura service the best I have ever experienced.
Business response:
Peter, thank you for writing about your visit with us! I am happy to hear that Smiley was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Paul Nielsen, pnielsen@foxmotors.com
Great Service I absolutely loved the interaction with your service Walter. It is the first time I have ever had my car serviced where I did not encounter some hard sell to do more, buy more etc, Walter is wonderful. He explained everything, treated me with courtesy, explained when I would need extended service and really it all felt like he had my best interest in mind. Great interaction with service. Best I ever had.
Business response:
Jill, thank you for writing about your visit with us! I am happy to hear that Walter was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Paul Nielsen, pnielsen@foxmotors.com
Great service Service department was efficient and professional. They took extra care to deliver a great experience. Thank you for your help.
Business response:
Nicolette, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Paul Nielsen, pnielsen@foxmotors.com
Great service, professional Friendly staff, professional, clean, prompt , my first time dealing with Acura. Was a great experience compared other car dealerships. Would definitely recommend.
Business response:
Thank you so much for taking the time to share your feedback with us, Thomas! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura Jerry came out to greet us even as we just came through the front door. The showroom was comfortable and the test drive was very informative for us.
Business response:
Thank you for taking the time to write this 5-star review, Kee. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Take care, Paul Nielsen, pnielsen@foxmotors.com
Exceptional experience at Fox Acura We had an exceptional experience at Fox Acura. From the service department to sales/product specialists to financial and management - all outstanding! We were listened to and every step of the way our expectations were exceeded!
Business response:
Amy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Paul Nielsen, pnielsen@foxmotors.com
Acura RDX Provided needed data to make a decision, helped get the vehicle ready including arranging financing, title, and insurance. Representatives were attentive and ensured the process went smoothly.
Business response:
Peter, we love hearing about customers that have a terrific experience at Fox Acura. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Paul Nielsen, pnielsen@foxmotors.com
Great Dealership Very professional. Always make the buying process painless. Truly committed to customer satisfaction. Automatically provided a loaner car for a warranty recall.
Business response:
Frederick, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura The personal yet professional attention you receive from Ray at the dealership along with the quality of work performed by the staff.
Business response:
Hi Steve, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Paul Nielsen, pnielsen@foxmotors.com
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 921 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com