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Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
At Fox Motors, we've found going the extra mile helps our customers go the extra thousands. So we do everything we can to build long-term relationships. We give back to the communities we're a part of, and we treat others the way we'd like to be treated - because the golden rule in life can also rule in business.
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great Service! Pick up and replace is invaluable and the reason I keep coming back to Fox. A pleasure every time I have to have service done.
Business response:
Adam, thank you for the feedback! We are happy to hear about your positive experience at Fox Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Paul Nielsen, pnielsen@foxmotors.com
Acura RDX The professionals that take care of my needs every time one of my Acuras require service. Ray, Craig and Smiley are the absolute best.
Business response:
Thank you for writing about your visit with us, Hugh! I am happy to hear that Ray, Craig, and Smiley were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Paul Nielsen, pnielsen@foxmotors.com
Clean facilities The oil change went quicker than I thought, which was great as it’s a hour drive up and back to home!
Business response:
Karin, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura Grand Rapids Abel was extremely knowledgeable and helpful through the process of purchasing my RDX. After the sale, he made sure I was comfortable with all of the RDX’s new features. The dealership was extremely clean and well organized.
Business response:
Christina, Abel is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. All the best, Paul Nielsen, pnielsen@foxmotors.com
Excellent experience Chris Peterson was great! Very good communications and knowledge A pleasure to work with. The purchasing process was smooth and expeditious.
Business response:
Thank you for this review, Richard. We really appreciate you leaving us your input. We are very pleased to hear that Chris could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Paul Nielsen, pnielsen@foxmotors.com
Great service Very professional all the way through. Abel was great and used car purchase was detailed perfectly upon pick up. Facilities and staff were all great.
Business response:
Kirk, thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Paul Nielsen, pnielsen@foxmotors.com
Friendly and thorough service Appreciate the kindness and thoroughness of everyone. Done in good time. Likes having a loaner instead of having to wait. Great experience!
Business response:
Susan, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura Service is Terrific Smiley Adam makes you feel welcome at Fox Acura. He is efficient, friendly and professional. He makes Fox Acura service the best I have ever experienced.
Business response:
Peter, thank you for writing about your visit with us! I am happy to hear that Smiley was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Paul Nielsen, pnielsen@foxmotors.com
Great Service I absolutely loved the interaction with your service Walter. It is the first time I have ever had my car serviced where I did not encounter some hard sell to do more, buy more etc, Walter is wonderful. He explained everything, treated me with courtesy, explained when I would need extended service and really it all felt like he had my best interest in mind. Great interaction with service. Best I ever had.
Business response:
Jill, thank you for writing about your visit with us! I am happy to hear that Walter was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Paul Nielsen, pnielsen@foxmotors.com
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 932 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open tomorrow at 9:00 a.m.
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