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Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
At Fox Motors, we've found going the extra mile helps our customers go the extra thousands. So we do everything we can to build long-term relationships. We give back to the communities we're a part of, and we treat others the way we'd like to be treated - because the golden rule in life can also rule in business.
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great service Service department was efficient and professional. They took extra care to deliver a great experience. Thank you for your help.
Business response:
Nicolette, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Paul Nielsen, pnielsen@foxmotors.com
Great service, professional Friendly staff, professional, clean, prompt , my first time dealing with Acura. Was a great experience compared other car dealerships. Would definitely recommend.
Business response:
Thank you so much for taking the time to share your feedback with us, Thomas! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura Jerry came out to greet us even as we just came through the front door. The showroom was comfortable and the test drive was very informative for us.
Business response:
Thank you for taking the time to write this 5-star review, Kee. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Take care, Paul Nielsen, pnielsen@foxmotors.com
Exceptional experience at Fox Acura We had an exceptional experience at Fox Acura. From the service department to sales/product specialists to financial and management - all outstanding! We were listened to and every step of the way our expectations were exceeded!
Business response:
Amy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Paul Nielsen, pnielsen@foxmotors.com
Acura RDX Provided needed data to make a decision, helped get the vehicle ready including arranging financing, title, and insurance. Representatives were attentive and ensured the process went smoothly.
Business response:
Peter, we love hearing about customers that have a terrific experience at Fox Acura. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Paul Nielsen, pnielsen@foxmotors.com
Great Dealership Very professional. Always make the buying process painless. Truly committed to customer satisfaction. Automatically provided a loaner car for a warranty recall.
Business response:
Frederick, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura The personal yet professional attention you receive from Ray at the dealership along with the quality of work performed by the staff.
Business response:
Hi Steve, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Paul Nielsen, pnielsen@foxmotors.com
Fox Acura The personal yet professional attention you receive from Ray at the dealership along with the quality of work performed by the staff.
Business response:
Hi Steve, and thanks for the great feedback! We're very happy that Ray was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, Paul Nielsen, pnielsen@foxmotors.com
Love my Fox Acura Nice place to do business! Ray and Smiley are the best! Not bad place to wait for your car to get repaired, when there's cookies, popcorn, pop! And lots of seating! Love that you don't need an appointment for an oil change, just pull up to the service door. Easy peasy! They sell great cars too!
Business response:
Kelly, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Acura! If there is anything else we can do for you, please feel free to give us a call. All the best, Paul Nielsen, pnielsen@foxmotors.com
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 932 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open tomorrow at 9:00 a.m.
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