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Fox Acura
- Car Dealers
- Grand Rapids, MI
About this business
Location details
4330 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
New car purchase Best purchase of a new car I have ever had. With all the noise of very few new cars to choose from, I found that not the case with them. Got the car the color at a fair price and on my way in with very little time spent at the dealership.
Great Buying Experience We just purchased a new 2022 RDX from Clinton Acura. What a great experience!! The staff was amazing especially Mike the general manager and Matt our sales person. They could not do enough for us. Greatest car purchasing experience ever.
Great people in a welcoming environment Very comfortable atmosphere friendly service fast service
Business response:
Hi Bradford, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Waste peoples time This dealer has the worst customer service possible. They posted a vehicle online that I inquired about. They reached out to me asking when I would like to view the vehicle. I tell the salesman Francisco that I will come tomorrow, Wednesday morning, due to me coming from LA County. I live 10 minutes away from Knotts Berry Farm. He proceeds to tell me it may not be available as they have a lot of people inquiring. At the time it is around 2:15pm so I tell him I understand if it's not available because I won... read more
Business response:
Hello, we regret to hear that you had a negative experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please contact us at (866) 978-2178. Thank you and have a great day.
Barbara J Working with the staff at Gold Coast made buying my RDX easy. They are pro?s, friendly, knowledgeable and courteous.
Business response:
Hi Barbara, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Great place! I leased a 2021 black Acura RDX with Gold Coast Acura with the help of Francisco last year and ended up loving the car so much, that this year when a white A-spec came into inventory I had to own it! With the help of Francisco and their finance team I was in and out! I recommend this place to all my friends!
Business response:
Hello Irene, we're happy you found our staff to be so supportive during your experience here at Gold Coast Acura. We are always more than happy to assist you if anything else comes up. Take care!
Sales Manager's lies cost me $5500 I've never had someone's lies cost me $5500 until yesterday 12/28/21. Kudos to your top notch team for earning a spot in my record book. I bought a used Chrysler 300 with a clean Carfax from them back in December 2015. During the document signing I asked them what the "prior taxi" document meant and the finance guy Chris brought the sales manager Matt over. He proceeded to tell me, "the previous owner had started the process of converting the car to become an Uber Black driver but traded it... read more
Business response:
Hello Tim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 978-2178. We look forward to hearing from you.
Best car buying experience! I have bought several cars, new and used, and have never been more impressed with a salesman, finance manager, and overall dealership. I spoke with Ricky Loy and Dean LaRue regarding a car I was very interested in, worked the deal over the phone, and finalized my trade in a matter of hours. I had a two hour trip to trade vehicles and they made sure everything was smooth and complete before I arrived at the dealership. The car was spotless and in immaculate condition. I could not have asked for a b... read more
Business response:
Hi Chandra, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Service Dept. Service Excellent and timely service. The issue was found quickly and resolved.
Business response:
Hi Mike, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
Frequently asked questions about Fox Acura
How is Fox Acura rated?
Fox Acura has a 4.8 star rating with 945 reviews.
When is Fox Acura open?
Fox Acura is closed now. It will open tomorrow at 9:00 a.m.
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