Fox Acura's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Fox Acura

4.8

About this business

Location details

4330 29th St SE, Grand Rapids, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.8957 reviews
Select a rating
Mike's profile image
Mike 
6 years ago

Great service clean facility friendly staff Always a pleasure coming there for service dan my service advisor is always on top of everything always friendly and courteous.steve the service manager is friendly and knowledgeable and keeps a really great running service department 

Business response:

Mike - thank you so much for taking the time to review our Service Department and 5-star rating! We hope to continue to serve you in the future! 

Phyllis's profile image
Phyllis 
6 years ago

Great dealership to work with quick, easy, friendly and honest staff; fair prices. This is the 5th car we have leased from Acura of Bedfordhills. Wouldn't choose another other dealership! 

Business response:

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com 

M's profile image
M 
6 years ago

Service dept Sandy is the best. Welcoming and professional. Got me in and out on a timely basis. Car was ready when promised 

Business response:

Thanks for the kind words! We're glad we were able to get your service done quickly and look forward to working with you again in the future! 

Mitchell's profile image
Mitchell 
6 years ago

Great customer service Honesty and excellent customer service. Worked hard to attract me back through negotiations which I appreciated. Would definitely buy a car here again. 

Business response:

Thank you for taking the time to leave us this feedback, Mitchell. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Until next time, have a great day! Sincerely, Nicole Kampf | nkampf@acuraofbedfordhills.com 

S's profile image
S 
6 years ago

Best service anywhere! Good communication on service issues. Loaner car availability is a huge bonus! Service reps are caring, thorough and incredibly helpful. 

Business response:

Thank you so much for the 5-star rating and the kind words! We're glad you enjoy the perk of a loaner car and we look forward to working with you again in the future! 

Lawrence's profile image
Lawrence 
6 years ago

Great outstanding service Ed Serino and our sales person Al went way above and beyond to provide outstanding service. They were both very patient and knowledgeable. 

Business response:

Lawrence - thank you so much for the kind words and the 5-star rating! We're glad you thought so highly of our service and we look forward to working with you again in the future. 

Carl's profile image
Carl 
6 years ago

Great car buying experience Everyone was so helpful, no pressure at any time. Very understanding of our situation and just made the whole experience enjoyable 

Business response:

Carl - we're glad we able to help! Thank you so much for the kind words and 5-star rating! 

Stephanie's profile image
Stephanie 
6 years ago

Great customer service and facilities Every time I've been there I have been treated fantastically and I am able to trust that my car is being well cared for. 

Business response:

Stephanie - thank you so much for the kind words. We appreciate the 5-star rating and look forward to working with you again in the future! 

Kellie Lady's profile image
Kellie Lady 
6 years ago

Love my Acura ILX! Had the best experience at Harper Acura! Everyone there was so friendly and made the buying process so easy!! 

Business response:

Kellie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about Fox Acura

How is Fox Acura rated?

Fox Acura has a 4.8 star rating with 957 reviews. 

When is Fox Acura open?

Fox Acura is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com