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Fox Acura

4.8

About this business

Location details

4330 29th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.8946 reviews
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Kirk's profile image
Kirk 
6 years ago

Great service Very professional all the way through. Abel was great and used car purchase was detailed perfectly upon pick up. Facilities and staff were all great. 

Business response:

Kirk, thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Paul Nielsen, pnielsen@foxmotors.com 

Om's profile image
Om 
6 years ago

Great price and service It was a pleasure to deal with Mark. I told him upfront what we were looking for and he said he will better the deal we had and he really did it. 

Susan's profile image
Susan 
6 years ago

Friendly and thorough service Appreciate the kindness and thoroughness of everyone. Done in good time. Likes having a loaner instead of having to wait. Great experience! 

Business response:

Susan, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, Paul Nielsen, pnielsen@foxmotors.com 

Richard's profile image
Richard 
6 years ago

Great dealership, exceptional staff Perfect experience switching from old lease to new lease. This is the 5th car leased from this dealer and from our extraordinary sales person 

Donna's profile image
Donna 
6 years ago

Efficient, friendly service Efficient staff, clean restroom, very friendly staff in sales as well as service. Service personnel clerical and techs - are very knowledgeable of their job. 

Peter's profile image
Peter 
6 years ago

Fox Acura Service is Terrific Smiley Adam makes you feel welcome at Fox Acura. He is efficient, friendly and professional. He makes Fox Acura service the best I have ever experienced. 

Business response:

Peter, thank you for writing about your visit with us! I am happy to hear that Smiley was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Paul Nielsen, pnielsen@foxmotors.com 

Camille's profile image
Camille 
6 years ago

Super service! The service department is very efficient and helpful. Reminded us about our state inspection...complimentary car wash was perfect. Pleaser to do business with. 

Shinichi's profile image
Shinichi 
6 years ago

Great service The mechanic tried to solve the issue to his best knowledge. Everyone at the dealership was friendly. I liked the atmosphere as a whole. 

Jill's profile image
Jill 
6 years ago

Great Service I absolutely loved the interaction with your service Walter. It is the first time I have ever had my car serviced where I did not encounter some hard sell to do more, buy more etc, Walter is wonderful. He explained everything, treated me with courtesy, explained when I would need extended service and really it all felt like he had my best interest in mind. Great interaction with service. Best I ever had. 

Business response:

Jill, thank you for writing about your visit with us! I am happy to hear that Walter was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Paul Nielsen, pnielsen@foxmotors.com 

Frequently asked questions about Fox Acura

How is Fox Acura rated?

Fox Acura has a 4.8 star rating with 946 reviews. 

When is Fox Acura open?

Fox Acura is closed now. It will open at 9:00 a.m. 

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