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9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Raised my rent 220 dollars for no added benefits. The club house is never open. They only trim bushes twice a year. There have not been any gates up in two years at the entrance. No one ever returns calls from the office. It has been three weeks since the grass has been mowed.
Business response:
Hi Barry, thank you for reaching out. We understand your concerns and want you to know we do all we can to keep rates as low as possible. Unfortunately, market conditions have required a change, but we are committed to providing you with a top-notch living experience. Please come by the office so we can address your other concerns personally.
Verified Renter The size and layout of my apartment is great. Things are pretty quiet except for all the vehicles with the loud exhaust. Things seem to be improving a bit but I moved in June 1 and the amenities have not really been very available. Ends missing from the car vac, dog park is always a mess, my bushes were trimmed for the first time last week. Club house and pools always seem to be closed. The flat paint on the walls is horrible. They can't be cleaned without removing the paint. Everytime anything touches a wall... read more
Business response:
Mellani, thank you for your thoughtful feedback. We appreciate your positive comments on the size and layout of your apartment and are glad to hear that things seem to be improving in some areas. We are sorry for any inconvenience you may have experienced with amenities and maintenance and are actively working to address these concerns. We want to ensure you enjoy being a resident of our community and invite you to please contact us in the office so we can work to improve your experience going forward. We eagerly await your ... read more
Verified Renter We moved here with a young family, and couldn't be happier. We feel safe and confident enough to allow our kids to freely go outside and play with friends. Not to mention the amenities included, we constantly take advantage of the gym and pools.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Verified Renter Since the new management I have noticed and improvement in the professionalism of the staff. There are still some areas that need to be addressed around the property, like the tennis ball courts and the availability of the club house. Overall the apartments are very nice and the dog park is great.
Business response:
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
Verified Renter While moving in was on the worst day possible, during the horrible storm last month, the staff were all so accommodating and pleasant to deal with. Poor Bobby was stuck with us in our apt for a min. We love our new home and can't wait to use some of the amenities and enjoy to local area restaurants and stores.
Business response:
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Verified Renter Living here at Forest Ridge has been a blessings, why? because of the price of the apartment, most fantastic, I pray that he can continue to stay reasonable so we can keep on living here until I get my home. In addition, when called for assistance the complex is always on time, gym always clean, so I have nothing negative to say.
Business response:
We appreciate your validation of our efforts to provide a wonderful community for our valued residents!
Verified Renter Rent has increased dramatically each year to the point where it’s hard to justify the cost—but housing has become so hard to find in Knoxville that it’s given management carte blanche to demand prices that would have been unheard of in this community pre-pandemic. Beware.
Business response:
We understand the concern that rising leasing costs can be for our residents, Ryan. We want you to find value in our community and know that the recent market increases are competitive with the area. Please feel free to chat with our office about this or any other matters.
Verified Renter Average in every way but the constant changes to the payment portal has been a pain. Removal of the package lockers has also been super inconvenient.
Business response:
Hi Jonathan, thank you for your feedback. We can assure you that any change made to our portal and community is done in the best interest of our residents, and we certainly appreciate your patience with any improvements we make. To further discuss this, please call or stop by the office. We look forward to seeing you.
Verified Renter I wish the grass was mowed more frequently. The grass in some places in the community doesn't grow much but the grass around my apartment is snakey high.
Business response:
What a wonderful validation of our team's hard work! Thank you for sharing your satisfaction.
Forest Ridge Apartments has a 4 star rating with 1,062 reviews.
Forest Ridge Apartments is closed now. It will open at 9:00 a.m.
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