This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Forest Ridge Apartments
- Residential Leasing
- Karns, TN
About this business
Welcome home to luxury living at Forest Ridge Townhomes in Knoxville, Tennessee. Forest Ridge is an upscale apartment community featuring spacious one, two and three bedroom townhomes. An extremely unique feature of Forest Ridge is "The Club." This extraordinary reception and conference center is beautifully appointed with ornate chandeliers soaring from the 20 foot ceilings, oversized columns, floor to ceiling windows and marble flooring, perfect for banquet events. Additionally "The Club" features a 36 seat cinema theater,... read more
Location details
9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter When I moved in to Forest Ridge it was AMAZING, beautiful neighborhood, quiet neighbors, clean grounds, helpful staff. I have been here going on 6 yrs now, and each year, it's something new-- not always in a good way. We have had issues getting things fixed, neighbors are noisy, trash everywhere in the neighborhood.
Business response:
We are glad you have been impressed with our apartment community. Thank you for the many stars!
Verified Renter Enjoy our home, amenities (when we are able to use them), the maintenance is not great and accusing of residents versus offering a service and suppport. It seems like you have to make several requests to get things done. The newer office staff and management seem to share a more compassionate and professional message in their emails as previous staff really downgraded the community and their emails came accross cold and condensending; while making tenants feel unappreciated and talked down to.
Business response:
Hello Sydney, we appreciate your acknowledgment of our recent improvements. Our team strives to provide our residents with quick service and ample access to our amenities, and we would like to hear more about your experience. Please, give us a call or stop by our office for a chat. We hope to hear from you soon.
Verified Renter The security gates have been down for over a year and the street light on my street has been out for longer. Both of which I've called in for repairs and told it would be "fixed immediately" and wasn't. The going rate for apartments is all the same so currently staying here til the housing market is more affordable.
Business response:
How nice to receive your applause for our efforts! We are here for you.
Verified Renter Safe and welcoming with a convenient location. One of the main reasons for moving to this location was how pet friendly these apartments are.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Verified Renter We have lived here for 5 years and love it . From the leasing office , to our neighbors to just all amenities. Love being apart of this neighborhood
Business response:
It is a gift to hear the last five years with us have been a delight! We like to provide our residents with an exceptional living experience, and praise lets us know we have hit the mark. Please let us know if we can ever be of service.
Verified Renter It is nice and quiet with great amenities. The only thing is it is very difficult at the moment to receive any packages from Amazon. Other than that it is a great place to live
Business response:
Thank you for letting us know that your experience in our community has been so positive! Please feel free to stop by the office or call if we can assist you with anything.
Verified Renter I like the amenities, the community is quite and I mostly appreciate that. I have been quite frustrated with the tone of the communications from management. They seem to think we owe them for the opportunity to live here. They remove conveniences like the ability to throw away junk mail at the post station, and we have been without the ability to receive packages for 3 months now with little apparent urgency to fix this. They lean on mass punishment for any community issues, something is broken? Well dear res... read more
Business response:
Thank you for sharing this with us. We are sorry for any disappointment with our communication and for any inconvenience with our mail and package delivery system. Our team is here for you and would like to help address all of your concerns to restore your comfort and satisfaction. Please call or stop by the office for support.
Verified Renter We like the community of the apartment and feel safe. We understand staffing issues and and try to make the best of situation we wish could be fixed.
Business response:
We appreciate your patience in this regard. If you need our immediate attention, please call or stop by the office for assistance. Thank you.
Verified Renter When I moved in here I loved the location and quietness of the neighborhood! However, as management has changed my opinion of Forest Ridge has changed and I chose not to renew my lease. Rent has gone up quite significantly, our package hub was removed and residents are now required to go to the post office, some members of the office are rude and unhelpful, the property manager sends out essay-long emails nearly every day about things residents should be doing better, and the pools were closed nearly all summ... read more
Business response:
We really appreciate you taking the time to share your valuable feedback with us. We are glad that you have been enjoying our relaxing and welcoming community. We set our rates according to market standards and would love to know more about how we can improve our amenities and service. If you have a moment to chat, please call or visit our office. Thank you!
Frequently asked questions about Forest Ridge Apartments
How is Forest Ridge Apartments rated?
Forest Ridge Apartments has a 4 star rating with 975 reviews.
When is Forest Ridge Apartments open?
Forest Ridge Apartments is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com