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Forest Ridge Apartments

4.0

About this business

Location details

9706 Smoky Ridge Way, Karns, TN, 37931, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.01,062 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The apartment is very spacious and extremely quiet. I was very impressed with the timely response and recourse with the few minor issues we have had since living at Forest Ridge. Unfortunately, the gym is not maintained in the same manner. The gym bathroom is continuously filthy, trash overflowing and often without paper. The same with the trash receptacles within the gym - they are more often than not overflowing. 

Business response:

We are glad to know you enjoy your spacious and peaceful home, Richard! We have noted your feedback for the gym and appreciate you bringing this to our attention. We will look into this at our soonest opportunity, and we encourage you to contact the office if you notice anything else. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The rent prices are getting out of hand for the same exact apartment we’ve been living in no updates or anything. I feel like we change management every other week it’s just tiring. 

Business response:

Caitlyn, we strive to offer a top-notch living experience at a competitive price, and we are sorry if you are displeased. We would be more than happy to review our pricing structure with you and address any questions or concerns you have. When you have a moment to talk, please get in touch with our office. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great community, great area. We moved to Knoxville in October and they made it so easy with getting moved in and everything answered for us. We love being here and the people at the office are awesome! 

Business response:

It is terrific to know that you have had a positive experience in our community! Thank you for taking the time to let us know. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter We have been here a little over a month now. It is peaceful and quiet around my unit. No loud neighbors or out of control pets. We just love the peace. 

Business response:

We are truly honored that you hold our community in such high esteem! Thank you for letting us know. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It’s been good so far. Past management was rude, and seemed irritated when you went into the office. Now with Logan and Dillon, you always feel welcomed when you walk in. Also can’t forget Bobby. Everyone’s amazing up there and it actually feels like they want to help you 

Business response:

Home is where the heart is, so we are elated that yours is worthy of so many stars. We are honored to provide such comfort to you. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter When I moved in to Forest Ridge it was AMAZING, beautiful neighborhood, quiet neighbors, clean grounds, helpful staff. I have been here going on 6 yrs now, and each year, it's something new-- not always in a good way. We have had issues getting things fixed, neighbors are noisy, trash everywhere in the neighborhood. 

Business response:

We are glad you have been impressed with our apartment community. Thank you for the many stars! 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Enjoy our home, amenities (when we are able to use them), the maintenance is not great and accusing of residents versus offering a service and suppport. It seems like you have to make several requests to get things done. The newer office staff and management seem to share a more compassionate and professional message in their emails as previous staff really downgraded the community and their emails came accross cold and condensending; while making tenants feel unappreciated and talked down to. 

Business response:

Hello Sydney, we appreciate your acknowledgment of our recent improvements. Our team strives to provide our residents with quick service and ample access to our amenities, and we would like to hear more about your experience. Please, give us a call or stop by our office for a chat. We hope to hear from you soon. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The security gates have been down for over a year and the street light on my street has been out for longer. Both of which I've called in for repairs and told it would be "fixed immediately" and wasn't. The going rate for apartments is all the same so currently staying here til the housing market is more affordable. 

Business response:

How nice to receive your applause for our efforts! We are here for you. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Safe and welcoming with a convenient location. One of the main reasons for moving to this location was how pet friendly these apartments are. 

Business response:

We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything. 

Frequently asked questions about Forest Ridge Apartments

How is Forest Ridge Apartments rated?

Forest Ridge Apartments has a 4 star rating with 1,062 reviews. 

When is Forest Ridge Apartments open?

Forest Ridge Apartments is closed now. It will open at 9:00 a.m. 

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