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Forest Ridge Apartments

4.0

About this business

Location details

9706 Smoky Ridge Way, Karns, TN, 37931, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.01,062 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I have lived in Forest Ridge for several years now and have appreciated the new management and upgrades being made. I would like the security gates to be reinstalled as that provides a peace of mind. Communication with residents is top notch, the maintenance team is amazing and I am happy to call Forest Ridge home. 

Business response:

We appreciate your kind words. Our team is happy to hear our recent upgrades have upgraded your experience, and we will be sure to pass along your suggestions. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Everyone is extremely prompt and on top of everything going on in the community around here. The office workers are kind and my neighbors are sweet as well. I truly enjoy living here and I can see myself here for a long time. 

Business response:

Your complimentary review has brightened our day! Our team works hard to provide prompt and friendly service to our amazing residents. Thank you for recognizing our efforts. We are delighted to know you will be staying with us for years to come, and look forward to continuing to earn your praise. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Pools are always closed, the front office sucks, there’s always trash in front of the compactor, my brand new car got broken into and the company wants to do nothing about it. 

Business response:

We appreciate that you have shared a review. Providing a well-maintained community that offers peace of mind is a priority, and we regret your dissatisfaction. Although we take steps to mitigate vehicle concerns, no community can guarantee this will not happen. We suggest that residents work directly with law enforcement as they are best equipped to handle such situations. Our team appreciates the feedback about the pools, trash, and service and will discuss ways to elevate your experience. Please call or stop by the office ... read more

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Very pleased with the community so far everyone has been very friendly. Love our apartment and have been enjoying the pool. So glad we moved here and look forward to making memories here 

Business response:

We are glad to hear you feel at home! It is a joy to hear you're enjoying your home and our amazing amenities. Please let us know if you ever need anything. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Well maintained , property in good condition . Staff is friendly and helpful .. the community itself is very quiet and friendly .. including the fur babies 

Business response:

Our team is thrilled to receive your favorable review and to know that our service has helped to enhance your experience. Creating a peaceful environment where residents can relax is essential, and we appreciate your feedback. Have a fantastic day, and reach out if you need anything. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It’s gotten worse here the longer I’ve lived here. Pools always closed because people can’t stop pooping in them and office is rude. We are moving as soon as possible 

Business response:

We appreciate your bringing forward these concerns. Providing a relaxing and well-maintained environment and friendly service are priorities, and we regret that your satisfaction has decreased. Our team would like additional information to better address the matters you mentioned. We hope you will call or stop by the office so we can speak with you directly. 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Overall, the community is quiet. The rent is way to high for the apartment due to the fact that the appliances do not match, cabinets have vinyl coverings over them which are peeling. The bathroom and laundry room are too small. 

Business response:

Thank you for taking the time to share your experience in our peaceful community. We aim to provide spacious and well-appointed apartment homes and are sorry to learn of your disappointment. Please stop by or call our office when you have a moment so we can work to increase your satisfaction. We look forward to hearing from you. 

Charlotte H.'s profile image
Charlotte H. 
2 years ago

Live Anywhere but Here We haven’t been able to receive packages in months, our rent went up 33% with a 9 day notice, we haven’t had gates in 2 years, the roads are falling apartment, we have mold in our dishwasher from 2020, chips in our tile and holes in our floor from move in, water damage from a leak they took 2 days to even look at, the pools are always closed, you can reach anyone in the office via phone or email, they’ve put restrictions on how you can pay rent, and now they are limiting when we can have maintenance co... read more

Business response:

Thank you for taking the time to share your experience in our community. We want our residents to feel positive about their living experience and our service, and we are sorry to see your disappointment. We will be glad to speak with you directly and explore ways to uplift your experience, so please call or stop by our office when you have a moment. We look forward to hearing from you. 

Jessica W.'s profile image
Jessica W. 
2 years ago

I would not live here!!!! Several months ago we applied and were accepted to live here. We were working with a wonderful lady who I guess left. The man we ended up with was extremely rude and had some foul language. After taking a look at the lease 1 week before we were scheduled to move we noticed that part of the requirement to live there was to allow the complex to take photos of us or our children and post or do what they wanted with the photos and we would have no say. When we asked about that particular part the guy we... read more

Business response:

Thank you for bringing these concerns to our attention as potential residents. We have high expectations for our team and service and are sorry to see your comments. If you are willing to chat further, we would like to learn more about your experience. Feel free to call our office so that we can address your concerns. Thanks again! 

Frequently asked questions about Forest Ridge Apartments

How is Forest Ridge Apartments rated?

Forest Ridge Apartments has a 4 star rating with 1,062 reviews. 

When is Forest Ridge Apartments open?

Forest Ridge Apartments is closed now. It will open at 9:00 a.m. 

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