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Forest Ridge Apartments
- Residential Leasing
- Karns, TN
About this business
Location details
9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter We have lived here for 5 years and love it . From the leasing office , to our neighbors to just all amenities. Love being apart of this neighborhood
Business response:
It is a gift to hear the last five years with us have been a delight! We like to provide our residents with an exceptional living experience, and praise lets us know we have hit the mark. Please let us know if we can ever be of service.
Verified Renter It is nice and quiet with great amenities. The only thing is it is very difficult at the moment to receive any packages from Amazon. Other than that it is a great place to live
Business response:
Thank you for letting us know that your experience in our community has been so positive! Please feel free to stop by the office or call if we can assist you with anything.
Verified Renter I like the amenities, the community is quite and I mostly appreciate that. I have been quite frustrated with the tone of the communications from management. They seem to think we owe them for the opportunity to live here. They remove conveniences like the ability to throw away junk mail at the post station, and we have been without the ability to receive packages for 3 months now with little apparent urgency to fix this. They lean on mass punishment for any community issues, something is broken? Well dear res... read more
Business response:
Thank you for sharing this with us. We are sorry for any disappointment with our communication and for any inconvenience with our mail and package delivery system. Our team is here for you and would like to help address all of your concerns to restore your comfort and satisfaction. Please call or stop by the office for support.
Verified Renter We like the community of the apartment and feel safe. We understand staffing issues and and try to make the best of situation we wish could be fixed.
Business response:
We appreciate your patience in this regard. If you need our immediate attention, please call or stop by the office for assistance. Thank you.
Verified Renter When I moved in here I loved the location and quietness of the neighborhood! However, as management has changed my opinion of Forest Ridge has changed and I chose not to renew my lease. Rent has gone up quite significantly, our package hub was removed and residents are now required to go to the post office, some members of the office are rude and unhelpful, the property manager sends out essay-long emails nearly every day about things residents should be doing better, and the pools were closed nearly all summ... read more
Business response:
We really appreciate you taking the time to share your valuable feedback with us. We are glad that you have been enjoying our relaxing and welcoming community. We set our rates according to market standards and would love to know more about how we can improve our amenities and service. If you have a moment to chat, please call or visit our office. Thank you!
Verified Renter The apartments in the main section of Forest Ridge have been a pleasure to live in for the last four years. One critique is that past management has been slow to address major fixes. For some, my wife and I have never received a response.
Business response:
Thank you for sharing your generally favorable experience with us. Our team strives to provide our residents with timely service, and we would like to connect with you to learn more. When you get a chance, please give us a call or stop by our office.
Verified Renter Rent has gone up and service has gone down. It took 3 calls with messages left and a visit to the office to get to get a response to a request for service. That has never happened in the time I’ve been here until very recently.
Business response:
Your satisfaction is important to us, so we appreciate you reaching out. Our team is eager to meet our residents with fast service, and we are sorry if you feel otherwise. We would like to connect with you to learn more, so please give us a call or stop by our office for a chat.
Verified Renter Great place to live. Quiet complex with friendly neighbors. Complex is kept clean. Maintenance responds quickly to fix any problems that occurs.
Business response:
Thank you so much for brightening our day with your kind words! We are so happy that you have been satisfied with our welcoming community and diligent team.
Verified Renter My experience has been mainly positive since 2017. Hopefully the new management company will continue to improve the property. So far it’s been good.
Frequently asked questions about Forest Ridge Apartments
How is Forest Ridge Apartments rated?
Forest Ridge Apartments has a 4 star rating with 1,062 reviews.
When is Forest Ridge Apartments open?
Forest Ridge Apartments is closed now. It will open at 9:00 a.m.
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