This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Forest Ridge Apartments
- Residential Leasing
- Karns, TN
About this business
Welcome home to luxury living at Forest Ridge Townhomes in Knoxville, Tennessee. Forest Ridge is an upscale apartment community featuring spacious one, two and three bedroom townhomes. An extremely unique feature of Forest Ridge is "The Club." This extraordinary reception and conference center is beautifully appointed with ornate chandeliers soaring from the 20 foot ceilings, oversized columns, floor to ceiling windows and marble flooring, perfect for banquet events. Additionally "The Club" features a 36 seat cinema theater,... read more
Location details
9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Since the new management has taken over, things seem to be getting better. We have recently bought a home and will be vacating the property this month so I can’t speak much about the new management team. Except that the guys in the office are great and very helpful! They are definitely trying their best to make the community nice and a great place to live. Maintenance is quick to respond but definitely sub par. It’s annoying when the pools get shut down because adults can’t follow the rules or supervise their... read more
Business response:
Cierra, we appreciate that you have taken the time to share your feedback before you go. Thank you for complimenting our team and noticing our efforts to increase resident satisfaction. Your feedback about the lawn care, pools, and dog waste bins is constructive and will be addressed. Congratulations on your new home. We wish you the best.
Verified Renter Our complex is quiet and beautiful. When we moved in, it was gated, which was one of the main reasons we chose to move there. Someone kept running into the gates so they were taken down and haven’t been put back up. Additionally, we haven’t had an Amazon Hub for many months, which causes us to have to pick up all of our packages from the post office. This is inconvenient and incredibly frustrating.
Business response:
Thank you for bringing forward your concerns, Danielle. We are sorry that gate and package delivery changes have lowered your satisfaction in our peaceful and beautiful community. Your feedback is important to our team and will be reviewed for improvement opportunities. Please call or stop by the office anytime we can be helpful.
Verified Renter We have loved our time at Forest Ridge. Would really love for the clubhouse to be open more availably to tenants but love it here. Friendly staff, clean facilities, and love the staff
Business response:
It is lovely to see that you are happy in our community! Thank you for sharing.
Verified Renter It used to be nice here, but the quality continues to decrease as the prices increase. Why not use the extra rent money to hire more maintenance workers? Renovating the office revealed the true goal (renting units), but renters want nice services and reasonable rent prices. Peeling paint on doors has been a problem for over five years. Burned-out streetlights and broken/missing gates decrease the safety. Missing shutters go unfixed. The trash area isn't maintained. Long-time residents aren't offered upgrades ... read more
Business response:
Krysten, as a long-time resident, we highly value your feedback, and we are sorry that anything has given you the impression that our priority is new residents over current residents. We have shared your observations about streetlights, gates, and doors with our team, and we encourage you to contact us to explore ways we can improve the features of your home. Thank you for your loyalty, and we look forward to uplifting your comfort.
Verified Renter Raised my rent 220 dollars for no added benefits. The club house is never open. They only trim bushes twice a year. There have not been any gates up in two years at the entrance. No one ever returns calls from the office. It has been three weeks since the grass has been mowed.
Business response:
Hi Barry, thank you for reaching out. We understand your concerns and want you to know we do all we can to keep rates as low as possible. Unfortunately, market conditions have required a change, but we are committed to providing you with a top-notch living experience. Please come by the office so we can address your other concerns personally.
Verified Renter The size and layout of my apartment is great. Things are pretty quiet except for all the vehicles with the loud exhaust. Things seem to be improving a bit but I moved in June 1 and the amenities have not really been very available. Ends missing from the car vac, dog park is always a mess, my bushes were trimmed for the first time last week. Club house and pools always seem to be closed. The flat paint on the walls is horrible. They can't be cleaned without removing the paint. Everytime anything touches a wall... read more
Business response:
Mellani, thank you for your thoughtful feedback. We appreciate your positive comments on the size and layout of your apartment and are glad to hear that things seem to be improving in some areas. We are sorry for any inconvenience you may have experienced with amenities and maintenance and are actively working to address these concerns. We want to ensure you enjoy being a resident of our community and invite you to please contact us in the office so we can work to improve your experience going forward. We eagerly await your ... read more
Verified Renter We moved here with a young family, and couldn't be happier. We feel safe and confident enough to allow our kids to freely go outside and play with friends. Not to mention the amenities included, we constantly take advantage of the gym and pools.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Verified Renter Since the new management I have noticed and improvement in the professionalism of the staff. There are still some areas that need to be addressed around the property, like the tennis ball courts and the availability of the club house. Overall the apartments are very nice and the dog park is great.
Business response:
We are humbled by your praise, as our care and concern for our residents takes priority over all else. Thank you!
Verified Renter While moving in was on the worst day possible, during the horrible storm last month, the staff were all so accommodating and pleasant to deal with. Poor Bobby was stuck with us in our apt for a min. We love our new home and can't wait to use some of the amenities and enjoy to local area restaurants and stores.
Business response:
We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know.
Frequently asked questions about Forest Ridge Apartments
How is Forest Ridge Apartments rated?
Forest Ridge Apartments has a 4 star rating with 975 reviews.
When is Forest Ridge Apartments open?
Forest Ridge Apartments is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com