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9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Overpriced for what you are getting. The cabinets have face coverings that peel off, appliances don’t match, was supposed to have plank flooring but maintenance put carpet down instead. I did bring this to the attention of the office and they did take $50 off my lease price. The new management company have increased the pet fee from $5 per per monthly to $25 per pet monthly and they have changed the number of allowed pets from 3 to 2. The only reason I took this apartment was the fact that it allowed 3 pets a... read more
Business response:
Thank you for reaching out, Valerie. We are working hard to make our community the best it can be, and we appreciate your feedback about the pet policies. We would be happy to chat with you to see how we can increase your satisfaction, so please come by the office when you have time for a conversation.
Verified Renter Older apartments that need updating. You can feel the chill coming off the windows. The streets/parking areas need to be redone and leveling out would help. Not thrilled to experience the winter months here. Once the lease is up I’m out.
Business response:
Alicia, we are continually looking for ways to enhance our community, so thank you for enlightening us on what you feel inside your home and for sharing your recommendation for leveling the parking areas. If there is anything we can do for you, please let us know. We want you to enjoy comfort here. Call or visit the office at your earliest convenience. We hope to talk with you soon.
Verified Renter I have loved it and maintenance is always really fast. Every time we’ve had an issue they came same day. The pools are clean as long as other residents aren’t littering them (the pools close when this happens)
Business response:
Home is where the heart is, so we are elated that yours is worthy of so many stars. We are honored to provide such comfort to you.
Verified Renter The apartment itself is great, the park could use swings, the pool was closed pretty much half the summer and our A/c has had issues multiple times because the maintenance guy that usually “fixes” it does it the easiest fastest way he can instead of actually fixing the problem.
Business response:
Cheyanne, thank you for letting us know how much you value your apartment. We want your entire experience to be just as great, so we would like to discuss your feedback about our pool and service for your AC. Will you please call or stop by the office at your convenience? We hope to chat with you soon.
Verified Renter Been here for 6 months and do not have one bad thing to say. Needed maintenance on our dishwasher and the team was very quick to respond and replaced our dishwasher very quickly!
Business response:
Our team works hard to provide an outstanding experience for our residents, and it is wonderful to see that you are satisfied with our efforts! Thank you.
Verified Renter Overall quiet place to live , dog friendly .. new staff is ok .. more email oriented then personal from previous management , they have a keep Out of the office environment.
Business response:
Your comfort and satisfaction are our priorities, and we are glad it shows! Thank you.
Verified Renter Lack of replies/help from office. maintenance is always helpful and fast though. pool was closed almost half the summer. gym needs updating. etc
Business response:
Thank you for connecting, Mahaley. We are so glad you've been pleased with our maintenance team's prompt and helpful service, and we want to ensure the rest of your experience is equally outstanding. Please give us a call or stop by the office whenever you have a moment to discuss your feedback about our amenities and our team's communication. We appreciate your time.
Verified Renter I love living in this apartment complex. The only negative is that not everyone picks up after their dogs outside. The pool is always open during good weather and the people are very friendly.
Business response:
We appreciate your validation of our efforts to provide a wonderful community for our valued residents!
Verified Renter i have not had any problems here the time that i need them to do something at my apartment they are here in a timely manner and are very polite. they try and keep the grounds up pretty well.
Business response:
We are pleased that you shared your positive experience here! Please reach out if we can assist you with anything.
Forest Ridge Apartments has a 4 star rating with 1,062 reviews.
Forest Ridge Apartments is closed now. It will open at 9:00 a.m.
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