This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Forest Ridge Apartments
- Residential Leasing
- Karns, TN
About this business
Welcome home to luxury living at Forest Ridge Townhomes in Knoxville, Tennessee. Forest Ridge is an upscale apartment community featuring spacious one, two and three bedroom townhomes. An extremely unique feature of Forest Ridge is "The Club." This extraordinary reception and conference center is beautifully appointed with ornate chandeliers soaring from the 20 foot ceilings, oversized columns, floor to ceiling windows and marble flooring, perfect for banquet events. Additionally "The Club" features a 36 seat cinema theater,... read more
Location details
9706 Smoky Ridge Way, Karns, TN, 37931, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I recently had a small water disaster in my unit and called the main office. Within minutes maintenance staff arrived and quickly diagnosed the problem and stopped the water to prevent and damage. The management company quickly had a local company respond a clean up the water and place fans and dehumidifiers in my unit to prevent and damage to the unit and my personal property. I was thoroughly impressed with the response and measures taken. Thank you!
Business response:
We are delighted to see your outstanding review. Our team loves providing an exceptional experience to our residents.
Verified Renter it’s been amazing, with amazing staff.. been here a while, will most like continue to be here. perfect placement, close enough to town to do stuff but far enough to be quiet
Business response:
It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you!
Verified Renter Good response time to maintenance requests. Good amenities, but the gym could use some repairs that should be inexpensive, but have not happened yet.
Business response:
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
Verified Renter We moved in August of 2020. Our apartment was a wreck. Holes in the flooring, chipped tile, dangling fan, peeling cabinets, and molded appliances. The only thing fixed was the fan. It’s now 2023 and we can’t afford to go anywhere else. Our apartment is still a wreck. We haven’t had gates in over a year. We haven’t had access to packages in 5 months. You can’t split up rent payments. The office doesn’t answer calls instead you can leave a message and hope they call back. Maintenance shows up even when you tell... read more
Business response:
Charlotte, we are disheartened to read your comments which certainly don't align with the goals we have for comfort and service. We genuinely regret your disappointment, especially in the gate functionality, package delivery, and the responsiveness of our team to your calls and inquiries. We invite you to reach out to our regional customer care group at SouthAtlantic@Highmarkres.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forwar... read more
Verified Renter It's ok. It's too expensive for what it is but maintenance is fast and the neighborhood is good. Amenities are clean. But my rent has increased significantly since I've been here.
Business response:
Jericho, thank you for sharing your satisfaction with our prompt maintenance service and pleasant surroundings. Your comfort is always our priority, and we welcome the opportunity to discuss any concerns you have with our competitive leasing rates. Please call or come by the office at your convenience.
Verified Renter Filling out the application was simple, got approved very fast, and now we’re moving in. The place looks great the community is quiet and has some good amenities.
Business response:
Thank you for sharing your satisfaction with our community! If we can do anything for you, please let us know.
Verified Renter The new management has been amazing to work with! Dillion is amazing, always available to answer any of my concerns. We are finally getting maintenance issues fixed
Business response:
We are elated by your fantastic review! Our team is dedicated to your happiness now and for a long time to come.
Verified Renter We have had a pleasant experience for the most part minus maintenance crew and the way they talked to the the tenants. We do appreciate the professional and upbeat emails from the new staff, previous staff's emails came across like we were being talked down to and not appreciated for being good tenants.
Business response:
It is indeed our pleasure to provide an outstanding place for you to call home! If you need anything at all, please feel free to reach out.
Verified Renter Been here 5 years don't plan on leaving. Hope to stay another year. Staff is friendly and the place is clean and quiet. Just wish people would stop speeding and clean up after their dogs.
Business response:
Thank you for letting us know that you think so highly of our community!
Frequently asked questions about Forest Ridge Apartments
How is Forest Ridge Apartments rated?
Forest Ridge Apartments has a 4 star rating with 975 reviews.
When is Forest Ridge Apartments open?
Forest Ridge Apartments is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com