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Footprints Floors
- Home & Garden
- Centennial, CO
About this business
Footprints Floors is your local hardwood and tile flooring installer. Our experience has shown us that coupling the highest quality workmanship with a fair price for our valued customers is what sets us above our competition. We've made the inconvenience of in-home construction convenient, and actually put service back in the service industry.Proud members of the National Wood Flooring Association (NWFA) and the Denver/Boulder BBB, we are continually striving to be known as the overall best choice and most trusted hardwood a... read more
Location details
6898 S University Blvd 220, Centennial, CO, 80122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I did have a problem and they handled it and made sure everything was satisfactory .
Business response:
Hello Margaret! Thank you for taking the time to leave this review on Home Advisor. I'm sorry to hear that a problem came up, but as with any project, they can. I'm glad our team was responsive to your need and was able to take care of everything. Now that you have been living on your floors for the last week or so, how do you feel they are? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel
They installed six rooms of new wood floors as well as refinished 4 existing rooms. Communicated all of the issues and timing up front and communicated with me on any issues that came up during the work. Met the schedule and the finished product was great.
Business response:
Hello Steve! I'm so glad that you left this review on Home Advisor, and that we were able to assist you with your flooring project. Your project was a large one and it makes us so happy to hear that all went as planned. We sure hope that if anything comes up in the future that you will call us for assistance! Have you had any issues with your floor since then, or is everything still working out well for you? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson
Our wood floors were in great need for refinishing. The price was good, the work was finished within the quoted time. We had requested for the furniture to be moved but ended up having to move it. When we stated that to the representative they immediately adjusted the price. We had a few spots that needed rework. As soon as we identified the issue Scott contacted us and set up an appointment to come out to fix it. The company is very responsive. Footprints also provides a one year warranty,. Overall we are happy with the ref... read more
Business response:
Hello! I appreciate you taking the time to leave this review on Home Advisor. Scott is a great asset to our team and I'm glad to hear that he was responsive to your requests during the course of your project. Now that you have been living on your floors for a few weeks, how do you feel they are? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel
workers are sloppy; very unhappy w/quality of the work. But Jason did agree to come back after we are settled and correct the issues. Hoping for the best
Business response:
Hello, I'm very sorry to hear that you were not pleased with the work our crew did in your home. We do warranty our work and I feel confident that Jason will return to correct any issues. We value our customers and the feedback we receive. If you wish to speak in more detail about your concerns, please don't hesitate to call our office directly. We are more than happy to assist you in any way that we can!
Installer carpeted over my heating/cooling floor registers in two bedrooms. He was supposed to use leftover carpet to do my laundry room and didn't. I have left several messages with company and no one has returned my calls.
Business response:
Saundra, Thank you so much for speaking with me on the phone. Again, I do sincerely apologize for our lack of communication with you. I'm glad that we are already in the process of working to fix these items for you. We are committed to making your project complete to your satisfaction, and I look forward to being back in contact with you. Please don't hesitate to reach me directly if I can assist you further. Rachel Simpson
What an amazing experience with Footprint Floors...from the administrative part to the workmanship, this company was extremely professional, accessible, reliable, and friendly! We started our project with a major name brand company, but found that Footprint had much better pricing and far better customer service. They truly valued our business and treated us as valued customers every step of the way--even meeting us at a coffee shop to show us colors to accommodate our hectic schedule. Footprint Floors went above and beyond ... read more
Business response:
Hi Kristin, Thank you for sharing your fantastic experience with our company in this Home Advisor review! It is truly our pleasure to work on an intimate and accommodating level with our customers. We value the relationships that we build and hope to keep them for many years. Now that you have been living on your floors for awhile, are you still completely satisfied? Please reach us directly if we can do anything else to assist you now or with another future project! Thanks again for your business!
Floors look great, Company worked with our time frame and completed the work as promised. Customer service superb! Would definitely hire them again.
Business response:
Hi Carol, I'm so glad to read this review you left on Home Advisor. We appreciate and value all feedback we receive! It sounds like you had a smooth experience with our team, which is always wonderful to hear. Now that you have been living on your floors for awhile, are you still completely satisfied? Please reach us directly if we can do anything else to assist you now or with another future project! Thanks again for your business!
Rick and his team were very professional and did an outstanding job refinishing our hardwood floors and removing carpet and installing wood floors in the rest of the house. Connor Satchell, project manager, was very quick to address any concerns.
Business response:
Hello Carole! I'm so glad that you left this review on Home Advisor, and that we were able to assist you with your flooring project. Dan and Connor, as well as Rick and his team, are wonderful assets to our team here at Footprints Floors! Have you had any issues with your floor since then, or is everything still working out well for you? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson
If you want a superior job done refinishing your wood floors, get these guys to do it.They are a refreshing example of efficiency and integrity that I thought was lost in today's construction world. I grew up working in the construction business, and was extremely impressed with both Josh and Dallas - their work ethic and their commitment to getting the job done correctly and ahead of schedule. Hire them.....you'll see how these projects are supposed to be done! My floors are beautiful!!
Business response:
Hi Doug, Thank you so much for this incredible review! It's always our goal to do our best for our customers. As you know, quality and craftsmanship is not always easy to come by. We pride ourselves on our work and the relationships that we build with our customers, and among our team. Are you still enjoying your floors now that you have been living on them for a couple of months? Don't hesitate to reach us if there is anything we can do for you. It was our pleasure working with you!
Frequently asked questions about Footprints Floors
How is Footprints Floors rated?
Footprints Floors has a 4.5 star rating with 410 reviews.
When is Footprints Floors open?
Footprints Floors is open now. It will close at 4:00 p.m.
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