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Footprints Floors
- Home & Garden
- Centennial, CO
About this business
Footprints Floors is your local hardwood and tile flooring installer. Our experience has shown us that coupling the highest quality workmanship with a fair price for our valued customers is what sets us above our competition. We've made the inconvenience of in-home construction convenient, and actually put service back in the service industry.Proud members of the National Wood Flooring Association (NWFA) and the Denver/Boulder BBB, we are continually striving to be known as the overall best choice and most trusted hardwood a... read more
Location details
6898 S University Blvd 220, Centennial, CO, 80122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
They did good job.
Business response:
Thank you for sharing the outcome of you flooring project with Home Advisor. We certainly pride ourselves with our work and are glad that you are satisfied with the result. I hope you continue to enjoy your floors for years to come. If any needs are concerns arise, please do not hesitate to contact us. We are here for you.
Great people. Excellent work.
Business response:
Thank you for leaving this review on Home Advisor. We truly appreciate your time and sharing your experience with other potential customers and are very pleased that you are enjoying your floors. Please don't hesitate to let us know if any issues arise in the future.
Mark was great at explaining the process of refinishing our floor, and is always available for any questions. Nick, Chris and Chris did an excellent job and we couldn't be happier with our floor. There was very little dust to clean up, way less than expected. Everyone is courteous, knowledgeable, and responsive to any needs. Thanks to all for exactly the floor we wanted.
Business response:
Hello Mike and Mary Kay, Thank you for sharing your wonderful experience. We are so pleased that the end result was beyond your expectations. We take pride in our customer service and ultimately the final product so that you can take pride in your floors. Again, thank you for sharing your experience with us. Don't hesitate to reach us if there is anything else we can do for you. It was our pleasure working with you!
Sales Person: Wonderful Office Support and follow-up: Very Wonderful, quick, knowledgeable answers. Installers: Lead installer very nice, did a great job, very patient. His helper was ok, and the flooring turned out great. They did have a bit of a spat during the course of the install which initially scared me, but it ended quickly. Project Manager: not sure why he has a job. Kept saying he was going to stop by (not sure why), but never did. Why even offer to stop by if there is no intention of following through. Did not und... read more
Business response:
Hi Susan, It was a pleasure working with you and speaking with you about your experience. Your comments here are everything we spoke about, and I do want to apologize for the impression that our field manager left with you. We do appreciate your honesty and hope that we can service you with a higher level of on-site service in the future. Please don't hesitate to reach me if anything further comes up. Rachel
Footprints Floors was professional, worked to fit my schedule, and accomplished everything I needed on time and for a competitive price. Dan and his sons were friendly and hard working; hiring them was the right choice.
Business response:
Hello David! Thank you for writing this review on Home Advisor. I'm thrilled that we were able to assist you with your flooring project and that Dan and his team were everything we promise here at Footprints Floors. Have you had any issues with your floor since then, or is everything still working out well for you? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson
This company, is popular and busy, yet managed to fit the estimate in within days of contacting them, and to finish the job within the following week. My floors are beautiful, and some of the stains I thought would never be erased actually disappeared! I would recommend them to anyone.
Business response:
Hi Linda, Thank you for this honest and positive review on Home Advisor! We are thrilled that you trusted us to refinish your floors and are so glad you are pleased with them! We do have a very busy summer season but we do our best to accommodate each of our customers' needs, as we truly value and listen to our customers. Please contact us directly if there is anything else we may do for you now or in the future with another project!
Good experience
Business response:
Hello! Thank you for leaving this review on Home Advisor. We truly appreciate and value our customers' feedback. It sounds like you had a nice experience and we are always thrilled to hear that. Please do not hesitate to contact us in the future if any concerns with your floors arise, or if you have another flooring project that we can assist with!
Did wonderful work. Job took longer than expected thru issues with older home.
Business response:
Hello! Thank you for providing this review on Home Advisor. We feel honored that you chose our company to install your flooring, and do apologize for the delay in completion. Occasionally we do come across unexpected circumstances which do cause minor delays. We appreciate your understanding and hope that you are enjoying your floors so far! Do you have any questions or concerns that I can address for you now that you've been living on your floors awhile?
Overall a good experience. A couple of nicks needed to be touched up. But they customer service was excellent and they got right on it. Most others would not probably come back for some touch up work, but this company is about delivering great customer service.
Business response:
Hello Joseph! I'm so glad that you left this review on Home Advisor, and that we were able to assist you with your flooring project. We definitely do our best to deliver the promise we made to our customer during the estimate process, and we appreciate you sharing this with other potential customers! Since we completed the touch-up work, have you had any issues with your floor come up, or is everything all set? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson
Frequently asked questions about Footprints Floors
How is Footprints Floors rated?
Footprints Floors has a 4.5 star rating with 410 reviews.
When is Footprints Floors open?
Footprints Floors is closed now. It will open tomorrow at 7:00 a.m.
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