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FNBO
- Finance
- Lenexa, KS
About this business
First National Bank of Omaha is proud to serve Lenexa and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years. Whether you're looking to open a checking account, buy a home or finance your business we're here to hel... read more
Location details
8820 Maurer Rd, Lenexa, KS, 66219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst with Milli Bank. They don't answer there phone. I can't even close the account. I destroyed their card. They put restrictions on the account and I didn't even put money on the account. Thank God for that. Do not open an account with Milli.
Business response:
Lane, we appreciate you taking the time to bring your concerns to our attention, and you may be assured that they have been shared appropriately. While Milli is a division of FNBO, we are not able to assist with questions, requests, or concerns about their services. To assist you further, and see what options might be available, you can reach out to Milli at support@milli.bank, or use the Milli app chat.
Hac P*** Case number ***** Account number ending in 5691 I have been dealing with this issue since April 2023. I reported my card was charged incorrectly for $1134.98 at circa in Las Vegas on march 29 2023. I received a letter stating that the charges are correct and proof was attached. How is the charge correct when the name on the Circa folio and invoice is not even my name? I stayed for 1 night and the room number isn’t even correct. The folio has the name of a Kevin Erwin. I booked my room under my name and didn’t even u... read more
Business response:
Hac, we're sorry to hear that our services have not met your expectations, and appreciate you taking the time to bring your concerns to our attention. Unfortunately, we are unable to provide assistance with questions or concerns regarding an investigation via this method of communication. To assist you further, you can give us a call at 888-238-5070, and our Specialists will be happy to help. We regret any inconvenience this may cause.
I opened a Savings Account with MILLI Bank app (FNBO) on 8/3/2023. In was told I would receive a Debit card within 7 to 14 days. It has been 32 days and still no Debit card. I tried to close the Milli Bank Savings Account. The person acted like they had never closed an account before. They had to look up how to close an account. In have been in a chat now for over 45 minutes with Jessie, she is active but not responding to my chat. Terrible bank service!!! DO NOT activate any accounts with MILLI Bank! I am glad I only deposi... read more
Business response:
Ron, we're sorry to hear about your negative experience. While Milli is a division of FNBO, we are unable to assist with any questions, requests, or concerns about Milli or its services. Please reach out to them directly at support@milli.bank, or in the Milli app chat. We apologize for any inconvenience this may cause.
I’ve had so many problems with this banks debit card and funds being removed in a timely matter! This bank has removed funds from my account days almost week later after shown pending on their end and when I call to ask why I’m negative and they always say old charges and I feel like they are over charging me because it’s hard for me to keep track of money going out of this account into two other accounts then my spending for a whole week on top of that and I don’t think it should take a week to pull funds unless that person... read more
Business response:
Sasha, we're sorry to hear that our services have not met your expectations, and appreciate you taking the time to bring your concerns to our attention. Please keep in mind that the amount of time a transaction remains in a pending status, and the exact amount of a pending charge is determined by the merchant, and not FNBO. However, to look into the other issues you are experiencing, you can give us a call at 800-642-0014, or submit a secure message after logging into your account from our full website, and our Specialists w... read more
I told them not to pay they did anyway now not solving the dispute….just giving me the runaround….emailed them the documents and faxed to the number they gave me and then say they didn’t receive
Business response:
Clint, we're sorry to hear that our services have not met your expectations. To look into your dispute, and see what options we may have available, you can give us a call at 888-238-5070 and our Specialists will be happy to help.
**** **** *** ******* ** my acct was closed due to me defending my wife’s honer from a very rude and unprofessional teller who told my wife he would not give her a cashiers check for 630.00 dollars to pay our mortgage he told her to get the money out of the arm after he told her the back office had not processed the deposit that I made 24 hours before. She called me crying. I called the bank and the same teller answered me and not a second went by that he treated me with rude remarks and unprofessional attitude. Two days pas... read more
Business response:
Ralph, we're sorry to hear that our services did not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. We value your feedback and you may rest assured that it has been shared appropriately. To look into this further, you can also give us a call at 800-642-0014, or submit a secure message after logging into your account from our full website, and our Specialists will be happy to help.
Worst company ever! Never had customer service agents be so rude on the phone. They have no ability to hep the customer. They just repeat the same thing over and over again. Was escalated twice and each person was less help Company is holding my money hostage and will not release the funds to my credit card even though it was debited from my Bank Account 3 business days ago. It's a shame that so many people have come here to write a bad review. Worst Customer Service I have ever had!!!!
Business response:
Scott, we're sorry to hear that the service you received did not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. In some situations, we may place a hold on the availability of funds from a payment until we are able to determine that it is unlikely to be returned for insufficient funds, invalid account number, or other reasons that your bank may provide. It can take up to 10 business days for a financial institution to make us aware of an issue with a payment. We regret any ... read more
I've had my card less than a month and the company is already not honoring options that I'm supposed to have with this card. It says everywhere on my paperwork and initial application that balance transfers are an option with the card but it won't allow me to make one. There is not a representative or supervisor with any authority to change anything. I've never felt so mislead with any of my cards. I will be closing this account by the end of the week and sticking with Chase and Capital one, they know what customer service i... read more
Business response:
Lex, we appreciate you taking the time to bring your concerns to our attention and are sorry to hear that our services have not met your expectations. Unfortunately, this is not something we can look into via review, but to check an account for balance transfer options that may be available, you can give us a call at 888-530-3626 and our Specialists will be happy to help.
Worst bank I've ever dealt with, employees are inept at every level, can't get deposits right, can't get debit cards ordered to the proper accounts, and don't you dare have multiple accounts with them because they'll definitely screw that up too.
Business response:
Scott, we're sorry to hear that the service you received has not met your expectations and appreciate you taking the time to bring your concerns to our attention. So that we can look into this further, and see what options we may have available, can you give us a call at 800-642-0014?
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.3 star rating with 117 reviews.
When is FNBO open?
FNBO is closed now. It will open tomorrow at 9:00 a.m.
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