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FNBO
- Finance
- Lenexa, KS
About this business
First National Bank of Omaha is proud to serve Lenexa and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years. Whether you're looking to open a checking account, buy a home or finance your business we're here to hel... read more
Location details
8820 Maurer Rd, Lenexa, KS, 66219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I opened a secured account two years ago and payed off my balance a year ago. They just closed my account, because it shows on my credit report. I called to find out why and when will I get my deposit back and they replied its not closed, but clearly it is.
Business response:
Thank you for reaching out to us, Robert. We're sorry your experience didn't match your expectations. We want to look into your account. Can you please contact us at ***********************************?
On February 15, 2022, I applied for a ************* Credit Card, for which I intended only to use for gasoline purchases at a local **** Gas Station. On March 14, I received a letter from them, in which they now claim that they can't continue with my application unless I provide the following information within 20 days: 1. Copy of my driver license/state ID verifying my mailing address 2. Signed copy of my original social security card 3. Copies of W2s for the past 2 years I called the bank to express my extreme concern that... read more
Business response:
MJ, thank you for reaching out to us. We're sorry you aren't satisfied with your application experience. It is never our aim to put you through unnecessary verification. Please contact us at ************ or ****************, so we can take a second look at your Gulf application.
We've used their business credit card for over a decade, paying in full every month. Dec. our check must have been lost or delayed in the mail during the holidays. They turned our card off for usage (we run a small non-profit) and began contacting us for payment collections. I explained the situation & that we'd never had any issues until then. I was advised to put a stop pay on the check and re-issue to include the late fee (that I could dispute later), and pay Jan and Feb bills together, which I did. They then tacked on a ... read more
Business response:
We appreciate you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to exceed your expectations. We're sorry there was trouble with your payment, and we want to look into your account. Can you please contact us at ************ or *****************?
FNBO I applied for a **** credit card after they had sent me many requests to do so since I bought my **** Ranger. FNBO sent me a letter back wanting a copy of my driver's license, w-2's for two years, and a copy of my social security card. I have had excellent credit and have not been asked for this in forty years. I own my own home and have paid for my new **** Truck, and I am debt free. I called them and told them to withdraw this application because I am not about to send all of this. Frankly I think this is somewhat ex... read more
Business response:
Arthur, thank you for leaving us a review. We're sorry your application experience didn't meet your expectations. We regret that you withdrew your Ford Card application and will be sure to pass your feedback on to our credit team.
So I've been a member of this bank for 2 almost 3 years and as of today I'm no longer. I've never missed a payment on my card and rarely ever used it. It was stolen from me and acquired charges on it that were not mine. The bank refused to dispute it off. Then as I'm working the days to get figured out they hit my credit for past due and dropped my score 71 points . The whole point of getting this card is to help build your credit and with almost 3 years of good standing credit with them. This IS NOT a credit card you want t... read more
Business response:
Joe, we appreciate you for taking the time to voice your concerns. We're sorry you aren't satisfied with your recent experience, and we'd hate to lose you as a valued customer. We'd be happy to look into your account. Can you please contact us at ********************************?
My credit card was randomly cancelled because they thought that I was dead. I checked with my own bank, Social Security and local funeral homes and NOT ONE OF THEM had ANY notification re: my death. They just decided to close my account based on WHAT I don't know When I called to get my questions answered was tolt that I had to send documents to prove I was alive. I asked CAN YOU PROVE I AM DEAD???? ****************************** I have decided that I WILL NEVER USE THIS BANK again ever and would advise everyone else to do t... read more
Business response:
Sandra, we appreciate you for taking the time to voice your concerns. We're sorry your account was closed and understand how frustrating this must be. We'd hate to lose you as a valuable customer. Please allow us a chance to look into your account. Can you contact us at **********************************?
It's the worst bank I've ever had a card from they will shut your card off randomly without calling you I've been apart of this bank for 5 years and was treated terrible "2nd class citizen" so do not under any circumstances use that card as a back up cause it wil fail when you call to ask for help if you are in a pinch they will get back to you in a few day when they feel like it DO NOT GET ONE YOU WILL REGRET IT
Business response:
Oh no! Mr. ******, we are sorry to hear you aren't satisfied with your recent experience. Customer service is very important to us. We want to change your mind about us and improve your experience. Can you please contact us at ********************************?
Horrible company. Closed my acct they said I had too many inquiries on my credit this year. I explained I had bought 2 new cars and an RV. But that did not matter. Worst credit card ever
Business response:
Fred, thank you for sharing your feedback. We're sorry your account was closed. Please know we value your opinions, and we take all correspondence seriously. We will make sure to pass this feedback on to our credit team.
***************************** They offered 25,000 Sun Country air miles if you charge $1,500 with their FNBO Sun Country card within 90 days. I spent the required amount within the required time and FNBO refused to honor their promotion. Spoke to many FNBO employees at many levels and all of them refused to honor their promotion. This is an outright scam! This is not an honorable company and they totally misrepresent their special offer to lure consumers to get their credit card, charge $1,500 and pay an Annual Fee. When you... read more
Business response:
Gary, we appreciate you for taking the time to voice your concerns. We have looked into your account, and we would like to discuss updates on this matter with you. Can you please call us at ************?
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.3 star rating with 117 reviews.
When is FNBO open?
FNBO is closed now. It will open tomorrow at 9:00 a.m.
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