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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great customer service! I had just moved to the area recently, and so it was my first time receiving services from Fletcher Jones in Newport Beach, and I must say, I am most certainly impressed! The quotes for services were fairly priced and I was very impressed that despite it being busy, my car was serviced in a timely manner. Everyone that I encountered when I brought my car there was nothing but friendly and helpful. Crystal, the service advisor who helped me, was professional, friendly, and always kept me up to date wit... read more
Business response:
Welcome to the area and thank you for sharing your feedback with us. I am very happy to hear that we were able to exceed expectations and provide exceptional service. We so greatly appreciate your recommendations. If any questions should arise, please feel free to contact us. Heather Lewis, Client Care Manager
Great customer service! I had just moved to the area recently, and so it was my first time receiving services from Fletcher Jones in Newport Beach, and I must say, I am most certainly impressed! The quotes for services were fairly priced and I was very impressed that despite it being busy, my car was serviced in a timely manner. Everyone that I encountered when I brought my car there was nothing but friendly and helpful. Crystal, the service advisor who helped me, was professional, friendly, and always kept me up to date wit... read more
Business response:
Welcome to the area and thank you for sharing your feedback with us. I am very happy to hear that we were able to exceed expectations and provide exceptional service. We so greatly appreciate your recommendations. If any questions should arise, please feel free to contact us. Heather Lewis, Client Care Manager
Service at Fletcher Jones Been going to get my MBs serviced at Fletcher Jones, Newport Beach for 13 years. They have never disappointed me. My current service rep., Ray Schroeder, the best!
Business response:
Thank you so much for sharing your feedback with us and thank you for 13 years of loyalty, that is really amazing. I am so glad to hear that Ray and the rest of our team have been able to continue to earn such recommendations. If any questions should arise, please feel free to reach out to us. Heather Lewis, Client Care Manager
Service at Fletcher Jones Been going to get my MBs serviced at Fletcher Jones, Newport Beach for 13 years. They have never disappointed me. My current service rep., Ray Schroeder, the best!
Business response:
Thank you so much for sharing your feedback with us and thank you for 13 years of loyalty, that is really amazing. I am so glad to hear that Ray and the rest of our team have been able to continue to earn such recommendations. If any questions should arise, please feel free to reach out to us. Heather Lewis, Client Care Manager
C300 Lease with Audi Trade In The service provided by Thomas (and Garth) before him was truly exceptional. They were polite, friendly and most importantly worked with me to get the best deal possible. I couldn't be happier with my new C300 Sport.
Business response:
Congratulations on your new Mercedes-Benz! It is always fantastic to hear that our team continues to deliver truly exceptional experiences. Thank you for your feedback. If we can be of any further assistance, please feel free to contact us. Heather Lewis, Client Care Manager
C300 Lease with Audi Trade In The service provided by Thomas (and Garth) before him was truly exceptional. They were polite, friendly and most importantly worked with me to get the best deal possible. I couldn't be happier with my new C300 Sport.
Business response:
Congratulations on your new Mercedes-Benz! It is always fantastic to hear that our team continues to deliver truly exceptional experiences. Thank you for your feedback. If we can be of any further assistance, please feel free to contact us. Heather Lewis, Client Care Manager
Tire Gustavo was extremely helpful not only getting me right in to replace my flat tire, but also to ease my mind about the possible danger of driving with 0 air in my tire. He also helped my concern about leaving town and having to deal with my flat tire. He is an exceptional person.
Business response:
It pleases me so much to hear about how Gustavo was able to provide you with extremely helpful service and tended to your concerns about your tire. Thank you for your feedback. Please do no hesitate to reach out if we can be of any further assistance. Heather Lewis, Client Care Manager
Tire Gustavo was extremely helpful not only getting me right in to replace my flat tire, but also to ease my mind about the possible danger of driving with 0 air in my tire. He also helped my concern about leaving town and having to deal with my flat tire. He is an exceptional person.
Business response:
It pleases me so much to hear about how Gustavo was able to provide you with extremely helpful service and tended to your concerns about your tire. Thank you for your feedback. Please do no hesitate to reach out if we can be of any further assistance. Heather Lewis, Client Care Manager
This was a great experience-no hassle, no quibbling, just smooth service. Dennis Bonner and her assistant were marvelous. Dale the sales manager was, as always, a delight to talk with and the finance guy was so friendly and organized. I actually thought of shopping around but the process with Fletcher was so professional and expeditious that I lost any inklings of shopping elsewhere.
Business response:
Thank you for sharing about your experience with us. It is always such a delight to hear about our team providing such exceptional service and to be able to earn your recommendation. If we can be of any further assistance, please do not hesitate to contact us. Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,769 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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