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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
quick and fair Had a minor body issue on Saturday quickly identified, solution implemented and resolved with little wait.
Business response:
I am very glad to hear that we were able to address your minor body issue and handle it in a timely manner. Thank you for sharing your feedback with us. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager
Can't go wrong with Thomas Carnevale great experience buying from Thomas Carnevale. he and his assistants - Natasha and Chris are rea professionals and not only got me he best car but also a really good deal....best of all is they even delivered the car to the house to show my 80yrs old dad how to operate all the fancy computer stuff!! thanks guys :)
Business response:
Congratulations to your Dad on his new Mercedes-Benz! We very much appreciate your taking the time to share with us. It is always pleasing to hear that Thomas and our team continue to go the extra mile and earn such recommendations. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager
Can't go wrong with Thomas Carnevale great experience buying from Thomas Carnevale. he and his assistants - Natasha and Chris are rea professionals and not only got me he best car but also a really good deal....best of all is they even delivered the car to the house to show my 80yrs old dad how to operate all the fancy computer stuff!! thanks guys :)
Business response:
Congratulations to your Dad on his new Mercedes-Benz! We very much appreciate your taking the time to share with us. It is always pleasing to hear that Thomas and our team continue to go the extra mile and earn such recommendations. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager
Bumper Repair The work was done to my satisfaction. I only have two comments. I had to wait an extra day to get the car due to the long line at the car wash. I would think this would be prioritized. Also damaged parts were left in the truck rather than being recycled\trashed. Minor inconveniences.
Business response:
Thank you for taking the time to share your feedback with us. We apologize for these inconveniences and appreciate your bringing them to our attention so that we may look into it further. It is still pleasing to hear that you received satisfactory service. Please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
Bumper Repair The work was done to my satisfaction. I only have two comments. I had to wait an extra day to get the car due to the long line at the car wash. I would think this would be prioritized. Also damaged parts were left in the truck rather than being recycled\trashed. Minor inconveniences.
Business response:
Thank you for taking the time to share your feedback with us. We apologize for these inconveniences and appreciate your bringing them to our attention so that we may look into it further. It is still pleasing to hear that you received satisfactory service. Please let us know if we can be of any further assistance. -Heather Lewis, Client Care Manager
FJ is hassles free service center with couteous, knowledgeable, dependable. Service manager Stephanie Hurstrim is the main reason for me to come back because of her professionalism.
Business response:
Thank you for taking the time to share your feedback. I am always pleased to hear that Stephanie's professionalism is able to earn your recommendations and loyalty. Please feel free to reach out if we can be of any further assistance. Heather Lewis, Client Care Manager
FJ is hassles free service center with couteous, knowledgeable, dependable. Service manager Stephanie Hurstrim is the main reason for me to come back because of her professionalism.
Business response:
Thank you for taking the time to share your feedback. I am always pleased to hear that Stephanie's professionalism is able to earn your recommendations and loyalty. Please feel free to reach out if we can be of any further assistance. Heather Lewis, Client Care Manager
Well Done! As usual Fletcher Jones delivered my car on time with all of the service items completed. Dan Schmidt is the best.
Business response:
It is always fantastic to hear that your vehicle has delivered on time and with service to your satisfaction. Thank you for your feedback. Please do not hesitate to contact us if we can be of any further assistance. Heather Lewis, Client Care Manager
Well Done! As usual Fletcher Jones delivered my car on time with all of the service items completed. Dan Schmidt is the best.
Business response:
It is always fantastic to hear that your vehicle has delivered on time and with service to your satisfaction. Thank you for your feedback. Please do not hesitate to contact us if we can be of any further assistance. Heather Lewis, Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,769 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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