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Flagship One, Inc.

3.2

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Location details

19 Wilbur St., Lynbrook, NY, 11563, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 6:00 p.m.
Sat08:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.22,988 reviews
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Frank's profile image
Frank 
9 hours ago

This company advertises low-priced, "plug and play" replacement PCMs for your vehicle... only after you install them, your vehicle won't crank!! They FAIL to explain that you will have to have a locksmith or dealer reprogram your vehicle keys to their PCM. When you notify them of the problem (your car won't crank with their PCM), they then offer to sell you programmed keys for an additional $77. If you decide to return the defective device, they then charge you an $85 "programming fee" for their product, which didn't work... read more

Bradley C.'s profile image
Bradley C. 
2 months ago

Absolute garbage customer service. Back and forth for weeks trying to get the correct part even though the original module part number was supplied. Their sales staff keeps changing the order because they think they know more. My first and last time ordering from these people. Customer service is awful, you can never speak to an American or anyone that knows what's going on or can get anything done. My customer has been waiting a month for his parts to come in only to find they are incorrect and they refuse to ship the corre... read more

Vance H.'s profile image
Vance H. 
6 months ago

they did not program the pcm right left the old vin in the pcm and tried to add my vin also did not program the milage and did not change the operating system in the pcm to my jeep sent to a local programer who says he has to do this ALL the time with their pcms and showed me numerous accounts where he has saved what they DONT program properly and he had to fix it cost me an additional $195 for him to program correctly and i only asked for half back and would help AT ALLLLL in the pictures it shows where they didnt program t... read more

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Jim B.'s profile image
Jim B. 
a year ago

I Have had them repair this ECM unit 3 times and now again not working. Toyota 89661-50151. Can their tech check it completely? 

Mare B.'s profile image
Mare B. 
a year ago

Purchased PCM in Oct 12,2024 After item came it was defective when I claimed for the warranty and asked for replacement they put up a huge number of obstacles to avoid solving the problem.I returned item for replacement or refund and they sent the same item back same serial number same result. Contacted back and was told to take to a mechanic and pay for further diagnostics. They bought time so they could rip off a disabled elder for 1530.00 dollars buy at your own risk. Scammers Horrible customer service they've learned the... read more

Becky P.'s profile image
Becky P. 
a year ago

They lie about the turnaround time. If we had known that it would take 2 weeks we would have bought the part on eBay and saved $100. Do your research and check the BBB before you order. 

Randy K.'s profile image
Randy K. 
a year ago

This is the worst place to deal with and takes forever to get you a part switched out that is BAD.............The car RAN better with the old ECU then it does with the new one so again stay away from this place . 

Owen A.'s profile image
Owen A. 
2 years ago

So starting in April of 2023 I have attempted to get a working ECM from flagship one. Under original purchase I received a unit that was not programmed to the correct VIN which was my bad, I did not know a engine swap had occurred so Unit was sent back and programmed to the correct VIN. Then finally they said they cannot send the ECM back and then I would have to find one to send to them to get programmed. I sent them an ECM that I had to purchase from a junkyard for $2500. They then said they programmed it sent it out and ... read more

Bob G.'s profile image
Bob G. 
2 years ago

Waist of time and money warranty is a waste customer service rep no help Then they call you we will fix it NOTHING YET Easier to buy a ECM somewhere else 

Frequently asked questions about Flagship One, Inc.

How is Flagship One, Inc. rated?

Flagship One, Inc. has a 3.2 star rating with 2,988 reviews. 

When is Flagship One, Inc. open?

Flagship One, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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