Flagship One, Inc.

Vance H. 

on Birdeye

a week ago

they did not program the pcm right left the old vin in the pcm and tried to add my vin also did not program the milage and did not change the operating system in the pcm to my jeep sent to a local programer who says he has to do this ALL the time with their pcms and showed me numerous accounts where he has saved what they DONT program properly and he had to fix it cost me an additional $195 for him to program correctly and i only asked for half back and would help AT ALLLLL in the pictures it shows where they didnt program t... read more

Jim B. 

on Birdeye

7 months ago

I Have had them repair this ECM unit 3 times and now again not working. Toyota 89661-50151. Can their tech check it completely? 

Mare B. 

on Birdeye

8 months ago

Purchased PCM in Oct 12,2024 After item came it was defective when I claimed for the warranty and asked for replacement they put up a huge number of obstacles to avoid solving the problem.I returned item for replacement or refund and they sent the same item back same serial number same result. Contacted back and was told to take to a mechanic and pay for further diagnostics. They bought time so they could rip off a disabled elder for 1530.00 dollars buy at your own risk. Scammers Horrible customer service they've learned the... read more

Becky P. 

on Birdeye

a year ago

They lie about the turnaround time. If we had known that it would take 2 weeks we would have bought the part on eBay and saved $100. Do your research and check the BBB before you order.  

Randy K. 

on Birdeye

a year ago

This is the worst place to deal with and takes forever to get you a part switched out that is BAD.............The car RAN better with the old ECU then it does with the new one so again stay away from this place . 

Owen A. 

on Birdeye

a year ago

So starting in April of 2023 I have attempted to get a working ECM from flagship one. Under original purchase I received a unit that was not programmed to the correct VIN which was my bad, I did not know a engine swap had occurred so Unit was sent back and programmed to the correct VIN. Then finally they said they cannot send the ECM back and then I would have to find one to send to them to get programmed. I sent them an ECM that I had to purchase from a junkyard for $2500. They then said they programmed it sent it out and ... read more

Bob G. 

on Birdeye

a year ago

Waist of time and money warranty is a waste customer service rep no help Then they call you we will fix it NOTHING YET Easier to buy a ECM somewhere else  

Randall R. 

on Birdeye

a year ago

do not use flag ship one. if the pcm works its fine but if you have a problem with it. it will take 1 mouth to replace. the will promise its a priority but they are lies. im not use how go the technicians are because i told them for a week it was a hardware problem and i needed a new one sent out but they keep telling me it was being programed. after i sent out my paper work to start the return and it took a week for them to tell me i could send it back... i KNEW it was a hardware problem it 10 mins of my diag. but it took t... read more

Terresa N. 

on Birdeye

a year ago

I thought it was going to be a good company. Should have done more research before buying. Have ECM that doesn't work and never will. No CS response. DON'T BUY FROM FLAGSHIP1, EVER!