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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zac did a great job helping us today getting our points started.and answering our questions
Business response:
It's great to hear that Zac was able to assist you and answer your questions! We will be sure to pass on the good words to Zac's supervisor.
I got great customer service from Ed today. He helped answer all my questions.
Business response:
We are certainly happy to hear about the customer service experience you had with Ed! Thank you for taking the time to provide this review!
We had the pleasure of speaking with Ed this morning. He was so helpful in planning an exchange for us - especially since we really didn't know where we wanted to go. He gave us options and suggestions. He was professional and a real pleasure to speak with. Wish we could give him 10 stars!!
Business response:
Thank you so much for the wonderful review about Ed! We will he happy to give him kudos for this review!
Josh did a wonderful job helping me plan and book my trip today! Thanks again rtx!
Business response:
Ms. Beaty, Thank you so much for your feedback about Josh! We love to hear about our representatives helping members get on vacation.
Josh did a wonderful job helping me plan and book my trip today! Thanks again rtx!
Josh was wonderful with assisting my family with travel arrangements today. Five star service. Thanks Josh
Business response:
Ms. Frazier-Hinton, Thank you for the excellent review! We will be happy to pass this along to Josh's supervisor!
Zack was very patient answering my questions as he walked me through submitting vaction requests. Thank you.
Business response:
You are very welcome, Lucinda and thank you for sharing your experience with Zach. Have a great day!
I had a nice chat with Zack & he is refining a search I want. Thanks for your help & patience
Business response:
We're happy to hear it, Margaret. Happy travels!
Jameson was the most patient helpful person ever! He took a great deal of time to answer all my ?s as I am new to all of the programs available! I even booked a vacation for the first time in years�He was so sweet and your company should feel blessed to have him as I was to speak with him! Many Thanks for providing amazing customer service! �
Business response:
Ms. Diaz, Thank you so much for the feedback about Jameson! We love hearing about customer service experiences!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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