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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zack did an awesome job in helping us plan Our vacation. Thx so much.
Business response:
Wonderful! Our goal is to get our members on vacation and we are glad that Zack was able to assist you with the planning of one!
Very helpful. Thanks so much for your help Daniel. Great customer service!
Business response:
We are so pleased to hear that Daniel was helpful to you! We love to hear about our representatives helping our members!
I talked with Zac today to search for a vacation. He was so nice and I hope he will be able to get our vacation scheduled for us. Thanks again!
Business response:
Thank you for sharing the experience you had with Zac! We will be sure to pass along your kind comments!
I worked with a representative named Ed today to get my account started. Ed was very pleasant on the phone and extremely helpful and knowledgeable. Ed told me that he would be glad to assist me in booking a reservation for anytime. I really appreciated the professionalism and assistance Ed provided. It was a wonderful experience.
Business response:
Thank you so much for the feedback about Ed! We will be sure to pass your kind comments along!
Daniel and Wes were lots of help today booking our flight to NC. Great company, very friendly customer service!!
Business response:
We are so pleased to hear about the customer service you received with Daniel, thank you for sharing!
I had the pleasure of speaking with a wonderful representative this morning by the name of Ed. I have worked in customer service for years before becoming a teacher and I know great customer service when I receive it. He was professional, informative, prompt, and an absolute jewel. He explained all the benefits and options available to me regarding my RTX. He transferred my points over and help me book a vacation. He offered me protection for my vacation, searched for any promotions, and provide me with full disclosure. I ap... read more
Business response:
Ms. Smith, Thank you for this wonderful review about Ed's customer service! We will be sure to pass these comments along!
I would like to give five stars to Shirley's customer service. She was very patient and made sure all my questions and concerns were answered and all my requests handled.
Business response:
It is so wonderful to hear that Shirley was able to assist with your questions and concerns! Thank you for sharing!
Great customer service from Daniel! Looking forward to working with him in the future!
Business response:
We appreciate your feedback about Daniel! Thank you for sharing!
Daniel was a great help with all my questions today.
Business response:
It's wonderful to hear that Daniel was able to answer all your questions!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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