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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a very helpful discussion with Zac this afternoon. I was having trouble getting onto my account page after signing in to the RTX web site. He fixed the problem for me and then gave me useful vacation planning information.
Business response:
Ms. Hobby, It's great to hear that Zac was able to help resolve your issue with your website login and gave you helpful information! Thank you for the feedback!
Daniel was a great help in our search and is an asset to your organization!!
Business response:
It's wonderful to hear that Daniel was able help your with your search! We will be sure to give him kudos!
Shirley Nesbit-Grinnell was wonderful and so thoughtful. She even found a promotion rate!
Business response:
Ms. Carter, We are so pleased to hear how Shirley was able to assist you! Thank you for sharing your experience!
I just spoke with Daniel and I truly enjoyed him. He is your go to guy for everything, whether it's website problems, finding the best deals; everything. Just a sk for Daniel.
Business response:
Ms. Spells, We are so pleased to hear about the customer service experience you had with Daniel! Thank you for sharing!
This morning I called RTX to do a search for a future vacation. Representative Zac was extremely helpful getting the search in for me and explaining all the details. Thanks Zac for great customer service!��
Business response:
It's wonderful to hear that Zac was able to assist you with your search! Thank you for the feedback!
Daniel was a lot of help and was very professional. Was a pleasure talking to him, a asset to the company.
Business response:
Ms. Barr, We certainly appreciate hearing about the customer service Daniel was able to provide!
Zac helped me today and was VERY helpful and considerate!
Business response:
Ms. Tritsch, Thank you for your kind comments about Zac! We will certainly pass this on!
Daniel was great and did a great job and helped me
Had to change some check in info and the customer service rep, Daniel was a great help and also very cordial. We deal with customer service with many companies and this call was actually pleasant. They took good care of us!
Business response:
Mr. Bear, Thank you for sharing the experience you had with Daniel!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:00 a.m.
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