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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel helped me out today. Excellent service and is planning on helping me in the future to find a resort for vacation
Business response:
It's wonderful to hear that Daniel was able to help you out with your vacation! Thank you for sharing!
Thanks to Shirley for getting me back on-line and giving information about the cruise exchange program!!!!!
Business response:
Ms. Walden, It's wonderful to hear how Shirley was able assist you with logging in and provide cruise exchange information! Thank you for sharing!
Thanks Ed! We love RTX �
I am a timeshare owner with Festiva and have banked my points wit RTX for some years. I have always received excellent customer service with them in planning my vacations and today was no exception in working with Ed. He was very courteous, friendly and helpful in putting in my request.
Business response:
Ms. Crawley, It's great to hear about how Ed was able to assist you! We will be happy to pass your kind comments along!
Daniel was so helpful and pleasant. I would definitely request his help when calling again.
Business response:
Ms. Wilson, Thank you for sharing the experience you had with Daniel! We will pass along your kind comments!
Josh was absolutely wonderful! He was very knowledgeable & helpful in sorting out our travel plans. Josh was excellent in helping us navigate the RTX website. Thanks for your assistance!
Business response:
Ms. Henderson, Thank you so much for the feedback about Josh! We will be happy to give him credit for a job well done!
Zack was very helpful and easy to understand. My only concern was the 15 minute wait on the line to get someone.
Business response:
Ms. Gilbert, Thank you for sharing the experience you had with Zack! We do apologize about the wait time to get through to RTX, unfortunately there are times when our call volumes are higher. We do greatly appreciate that you took the time to provide this review. Please let us know if you need further assistance.
Had a great experience with RTX services. Daniel was very informative and helpful with all of my questions!! ��
Business response:
Ms. Aucoin Sanchez, We are so pleased to hear that Daniel was helpful with your questions! Thank you for sharing!
Daniel in customer service took care of my issues quickly. He was very knowledgeable and very friendly. It was an enjoyable call to customer service.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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