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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel was great helping me update my travers list and renewing my account. Thanks for your assistance.
Business response:
Ms. Dallas, We are so pleased to hear that Daniel was able to assist you! Thank you for sharing!
Just finished up a very pleasant conversation with Shirley at RTX! Our family had some tight parameters to work within but she was able to find a lovely property on very short notice. Thank you, Shirley, for your patience and your excellent customer service!
Business response:
Ms. Garland Price, We always appreciate our customer's feedback! Thank you for the wonderful comments about Shirley!
I talked to Ed at RTX and he was delightful and easy to do busy with! He was very helpful and offered options.
Business response:
Ms. Woodward, Thank you for this excellent review! We appreciate your comments!
I am a timeshare owner. I have been joined with RTX since last August. This is first time I login my account. Zack was very helpful and very nice. He walk through with me every step that I need to get into my account. Thank you Zack. I am looking for talking with in the future.
Business response:
Ms. Sigmon, It's wonderful to hear about the experience you had with Zack! We will certainly pass along these comments!
Shirley was very prompt, friendly and helpful in working with me. I'm a fairly new member of RTX and have been very pleased in my savings and service thus far!
Business response:
Ms. Black-Dennis, Thank you for the feedback about Shirley! We will be happy to pass along these great comments!
Ed helped me find the info I needed to go on vacation.
Business response:
Ms. Hendriksma, We are so glad to hear that Ed was able to help you with your vacation!
Ed at RTX was very helpful in getting a Festiva Bonus week booked for a vacation in Branson, MO. I also had several other questions about my RTX account and Ed explained them in clear and concise manner. Ed is very friendly and his help was most appreciated. THANKS ED.
Business response:
Mr. Scherkenbach, Thank you so much for taking the time to share your customer service experience! We will be happy to let Ed's supervisor know!
Daniel was great help getting us logged back into RTX. He show patience and took the time to walk us through it. Thank you
Business response:
Ms. Seredinski, We are so glad Daniel was able to assist with your login! Thank you for sharing!
Called RTX today to confirm a reservation was cancelled and had some questions on a resort search request. I spoke with Ed, who was very professional, friendly and even offered some suggestions that we may not have know about otherwise.
Business response:
Thank you so much for the feedback about Ed! We will be sure to let his supervisor know!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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