This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ed was so helpful, cheery, and professional when I called. He spent time educating me on the benefits of RTX and was so patient with all my questions. Great job Ed!
Business response:
Wonderful! We love to hear about our representatives taking the time to provide the customer service you deserve! We will be happy to pass your kind comments along.
Daniel just help me with my 2 for 1 points deposit, definitely ask for him to get excellent service. He was awesome!!!!
Business response:
Ms. Smith, It's wonderful to hear how Daniel was able to assist you! We will certainly pass this along!
Daniel helped me today on KGI Destinations call center support to add a member to my account very smooth and easy process so far, I have searched already different destinations and found good prices already many times!
Just spoke with Daniel at kgi who was very helpful in resolving my computer log in issues. Daniel was pleasant to speak with and made the process easy. He offered his direct contact should I have any specific information requests on travel.
Business response:
Ms. Towell, It's great to hear that Daniel was able to help resolve your issue with your website login! Thank you for sharing!
Daniel was really helpful and worked late to help me. Can't beat that kind of service!
Business response:
Ms. Riley, It's wonderful to hear about the customer service experience you had with Daniel! We will be happy to give him credit for a job well done!
Zac was very helpful, he solve my account issue and got me successfully log in......
Zach from RTX was very helpful in trying to help us find a resort in the area we were interested in going. Hopefully we will hear back on a request we submitted.
Business response:
Ms. Grishaber Eckmayer, We are so pleased to hear how Zach was able to assist you! Thank you for sharing!
Ed was extremely helpful, he answered all my questions. I appreciated his friendly and professional assistance.
Business response:
Wonderful! We love to hear about our representatives providing customer service like this and we thank you for sharing!
Thank you RTX for providing me with the needed information I needed to access my account and sign up to use online. Customer service agent ED was greatly helpful, patient, and right on with his info and guidance. Very polite and enjoyable to speak with. Thank you I will be using my RTX account more.
Business response:
Ms. Potoczny, It's wonderful to hear Ed was able to assist with your online account! We will be sure to give him credit for a job well done!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com