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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel was very helpful today with passwords and reservations.
Business response:
Ms. Jones Hall, It's wonderful to hear that Daniel was able to help with your passwords and reservation! We will be sure to pass on the good words to his supervisor.
Zac helped me a book my vacation with RTX in SC No problems ... great job!
Business response:
That's wonderful to hear that Zac was able to help book your vacation! Thank you so much for sharing your experience!
Worked with Zac and he was extremly helpful! 5 star all the way!
Business response:
Thank you so much for this excellent review! We will be sure give Zac credit for a job well done!
I just now received top notch customer service from Zac who assisted me with my travel plans. I commend him for his courtesy and for the care he gave to make my vacation plans a reality.
I just talked to Zac at RTX. He was extremely helpful and knowledgeable. Since I have not used the RTX site I needed guidance and he answered my questions and explained how to find/do things on the site. He was very polite and did a search for me to help me find accommodations for my family. Thanks Zac!
Business response:
It's great to hear how Zac was able to assist with the website and submitting your search! We will be happy to give him kudos for a job well done!
Zac was very helpful in using my week with RTX. I look forward to talking with him again in the future.
Business response:
We are so pleased to hear that Zac was able to assist you in utilizing your week! Thank you for sharing!
Zach was a great guy and helped me with my exchange. He was so patient and understanding and waited until I got my missing credit card.
Business response:
There's nothing we love more than hearing about our representatives helping members get on vacation! Thank you for taking the time to share this!
I just talked to Ed at RTX to make reservation for a week stay at Indio, CA and his knowledge and willingness to help me through the process of making the reservation is awesome. I travel a lot and will ask for him by name the next time I need reservations.
Business response:
Ms. Sayers, Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Ed's supervisor.
There is nothing better then, Good Customer Service, I was having problems accessing my account todayand fortunately, I got a hold of Josh, He walked me through everything, got me back up and running and even helped me learn how to search for vacations based on the way we travel. I love making my reservations through RTX/Kgistaycations, aways nice resorts and good prices. Thanks for your help Josh
Business response:
Ms. Wilson, It's wonderful to hear about your customer service experience with Josh! We certainly appreciate these kind comments and we will pass them along!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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