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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
First time I called RTX today and I talked to Zac. He lead me through the sign up process and made me very comfortable on how to use their system. Now with the knowledge he gave to me, I have the ability to get some great vacation weeks set up.
I just spoke with Daniel. He was very professional and extremely helpful.
Business response:
Ms. Perello Crawford, Thank you for this kind review about Daniel! We certainly appreciate!
I talked to ed he and he was so helpful and polite thank you . I talked with denial and he was excellent with helping me .
Shirley has helped me twice by phone and I couldn't ask for better customer service!!!
Business response:
Ms. Robinson Bell, Thank you so much for this wonderful review! We will be happy to pass this along to Shirley's supervisor!
spoke to Zac - very helpful and informative - easy to reach someone and discuss questions and get clarification - he answered all my questions - time well spent
Business response:
Ms. Singer, It's great to hear that Zac was helpful to you and able to answer your questions! We will be sure to pass on the good words to his supervisor.
A very pleasant young man helped me today with my password reset. His name..ED...he was wonderful and very patient with me as I am not too good with computers. He explained how the deposit of my week works and luckily for me,, this month is a 2 for 1. Definitely will be calling him back to book my 2 weeks before expiration date. Thanks again, Ed
Business response:
Ms. Huertas Rodriguez, It's great to hear that Ed was able to help resolve your issue with your website login as well as assist with deposit information! We will be happy to give him kudos!
I have spoken with Ed today in regards to questions about hotel bookings and descriptions and what they mean in regards to understanding to booking questions. Ed was very helpful and answered all my questions. I appreciate this because in my passed phone calls not remembering of the person I was talking to it was not a good call with asking the questions that I needed answered he seemed to not want to go deeper with my searches. But I will say that this time it was a good call and Ed was wonderful he is a keeper, I deal in s... read more
Business response:
Mr. Duncan, Thank you so much for your feedback about Ed! We love to hear about our representatives helping members and we will be sure to pass on the good words to Ed's supervisor.
Zac was my RTX resort guru! He was very helpful, and patient with me when explaining the RTX exchange program. Thank you Zac!
Business response:
Ms. Pielou, We are so pleased to hear how Zac was able to assist! We love to hear about our representatives assisting our members!
Daniel was extremely helpful. Explained everything very well and was able to get me moving in the right direction.
Business response:
Thank you so much for sharing the experience you had with Daniel! We will be happy to give him kudos!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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