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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ed was excellent on the phone helping me to decide a hotel stay in Grand Praire Texas in June RTX is awesome
Business response:
Ms. West, It's wonderful to hear that Ed was able to assist you with your hotel stay! We appreciate your feedback and we will be happy to give him kudos!
I'm a new member to Voyages. I had a few questions about my first booking. The friendly RTX rep Daniel walked me through it patiently. It's nice to know I can get help when I need it so quickly! Thanks Daniel!
Daniel. Help me out today to understand my travel package. Thank you
Business response:
Ms. Lynn-Pruett, We are so pleased to hear how Daniel was able to assist with your travel package! We will be sure to this along!
Thank you for answering my questions and helping me deposit my weeks, I worked with Ed and he had great customer service.
Zac helped me to get my account figured out and find a good vacation time thank you for the help.
Business response:
Mr. Haltiwanger, We certainly appreciate your feedback about Zac! Thank you for sharing and we will be happy to pass along your kind comments!
Today I spoke on the phone with Zac about depositing questions and RTX policies. Zac was very knowledgeable about everything at RTX. He had a pleasant manner and was very helpful . I wish that all my phone dealings could go as smoothly as this one. He took care of all my needs. In the future I will make every effort to conduct my business with Zac. This employee is an asset to the RTX family. Sincerely, Clifford A. Becker
Business response:
Ms. Becker, Thank you so much for sharing the customer service experience you had with Zac! We will be sure to give him kudos!
Ms. Shirley was very helpful and understanding in trying to assist my family with a summer vacation. She worked very hard researching dates and submitting those inquires to another department to accommodate our needs. Thank you Ms. Shirley for your time and patience.
Business response:
Ms. Young, Thank you so much for the wonderful feedback about Shirley! We will be happy to pass this along to her supervisor!
What a refreshing experience to deal with RTX, which has proven to be a true professional travel company. Daniel, of RTX, was knowledgeable, creative and went above and beyond (with much patience and kindness) to assist us with explaining and maximizing our vacation experience. We highly recommend RTX to others.
Business response:
Ms. Miller, Thank you so much for this excellent review! We will be sure to give Daniel kudos for a job well done!
Ed provided great customer service. I was a little confused about the website site and how things really work and he provided clarification.
Business response:
Ms. Gaines, It's great to hear that Ed was able to help resolve your issue with the website! Thank you for sharing!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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