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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel provided great customer service. He was very helpful and has an enthusiastic attitude. I will definitely ask for him when trying to make future exchanges.
Business response:
Ms. Bernard, It's wonderful to hear that Daniel was able to help you! Thank you for sharing!
Shirley was great, she was so patient and helpful. I was able to book a vacation for next year.
YOURagent by the name of Josh , was very nice and help to me . If all your agents is like him, you have a wonderful staff. Thank you Josh.
Business response:
Mr. Gregory, It's wonderful to hear about the customer service experience you had with Josh! We appreciate your feedback!
Mr Ed was very helpful and awesome. He assisted me with everything that i had questions about. Mrs Edward (Flora) August Jr
Business response:
Ms. Keller, We are so pleased to hear about your customer service experience with Ed! We will be sure to give him kudos!
Zac was wonderful . He was a huge help. Would recommend again
Business response:
We are so pleased to hear that Zac was able to assist you! We will be sure to pass on the good words to Zac's supervisor.
Daniel was very helpful and efficient and helped in a timely manner.
Business response:
Mr. Gerard, Thank you so much for this feedback! We will certainly pass this along to Daniel's supervisor!
Thank you, Daniel for your courteous service today.
I talked with Ed this morning on adding a guess to my reservation. He got it done with no problems, very professional, polite and made sure I didn't need an else before we hung up. No complains here.
Called for assistance today, happy to have gotten Daniel. So pleasant, helpful and knowledgeable. Answered my questions and solved my problem in approx 60 seconds!
Business response:
Mr. Smith, We are so pleased to hear about your customer service experience with Daniel! We will certainly give him kudos!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is open now. It will close at 5:00 p.m.
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