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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zac was very helpful I am not great on the computer he was very patient. thanks Zac. My the time he finished guiding me through the website a unit came available that I had earlier requested Very pleased with the overall service
Business response:
We are so pleased to hear how Zac was able to assist you! We will be sure to pass along your kind comments!
We are new to RTX and Zac helped me navigate my way through the website to find my perfect vacation! Looking forward to working with him and RTX to create memories with my family!
Business response:
Ms. Smith Herring, It's wonderful to hear how Zac was able to assist you with the website! We will be sure to pass on the good words to Zac's supervisor.
Daniel was a very helpful and a pleasure to speak with.
Business response:
Ms. Kinslow, Thank you for sharing the customer service experience you had with Daniel! We certainly appreciate your feedback!
Zac worked with the Festiva agent and me to make sure I received the best possible deal for my deposit during the 2 for 1 deposits in May promo. Zac turned my 4600 points into 18000 points. I fell like I won at life today!
Business response:
Ms. Murphy, We are so pleased to hear how Zac was able to assist you! Thank you for sharing this experience and we will be happy to give him credit for a job well done!
Today I had a very patient travel agent named Zac, work with me. He took the time to check out several locations until he could meet the needs of our family. Thank you Zac for all the repeating of spellings, prices and rooms. your pleasant personality made the exchange much easier for me. I am sure our girls are going to be very happy with their getaway.
Business response:
Ms. Helmin-Clazmer, Thank you so much for taking the time to share the experience you had with Zac! We greatly appreciate the feedback and we will be glad to give him credit for a job well done!
Zac at customer service took time to explain my options. He is a truly helpful.
Business response:
Ms. King, Thank you so much for the feedback about Zac! We will be sure to pass on the good words to his supervisor.
Great customer service. ...Daniel was very patient with me and answered all of my questions.
Business response:
Ms. Williams-Toomer, We love to hear about our representatives helping members! We will certainly give him kudos!
I had painted myself into a corner, and Ed with RTX came to the rescue. I was anxious, he was calm. I was fearful, he was positive and helpful. The problem was solved quickly in a kind and professional way. Many thanks, Ed. You're the best!
Business response:
Ms. Rabon, It's great to hear that Ed was helpful to you! We will be happy to give him credit for a job well done!
I just spoke with Zach at RTX and was very please with his knowledge. He was a pleasure to deal with and helped me to understand your process.
Business response:
Ms. Grochowski, We are so pleased to hear how Zach was able to assist you! Thank you for sharing!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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