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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RTX has the best customer service. I have an ongoing search with them for a particular vacation spot. Each month, I call to renew the search and get the most polite people. Today was not exception. Daniel handled my problem very professionally and with a friendly attitude. Thank you so very much.
Business response:
Ms. Mason, Thank you for the feedback about Daniel! We will certainly pass this along!
Ed helped me out today. I love calling up the people at RTX. I know that they will do everything they can to help me in the best way possible.
Business response:
Ms. Hobin Stewart, Thank you for this excellent review! We will be happy to give Ed kudos!
Daniel took care of my exchange today, and answered all my questions. he was friendly, courteous and professional - outstanding service! thanks Daniel!
Business response:
It's great to hear that Daniel was able to help answer your question! We will be sure to give him kudos!
Very pleasant experience with booking agent Zac this morning. He helped me find the week I needed with a two bedroom villa. Thank you Zac. :-)
Daniel helped with so much, thank you. We decided to go to Florida & he helped me with the website. How too...
Business response:
Ms. Hughes, It's wonderful to hear about how Daniel was able to assist you! Thank you for sharing!
Just got off the phone with Daniel to book a week. He was polite, courteous, and made the process very easy! Thankful for a company with great customer service. Thanks, Daniel!! :)
Business response:
It's wonderful to hear about the customer service experience you had with Daniel! We will certainly pass your kind comments along!
zack was very helpful, he looked up my payment date also.
Business response:
Ms. Kelly, We love hearing about our members customer service experiences! We will be sure to pass these comments along!
Zac- Thanks a lot for helping me place a search for a Resort at St. Kitts today . You did a great job taking care of my request. Thanks.
Business response:
Mr. Miller, Thank you so much for your feedback! We love to hear about our representatives helping members. We will be sure to pass on the good words to Zac's supervisor.
wonderful experience with Daniel booking our week in Branson
Business response:
Ms. Tramel, Thank you so much for your feedback! We love to hear about our representatives helping members get on vacation. We will be sure to pass on the good words to Daniel's supervisor.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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